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فهرست مطالب نویسنده:

samira alirezaei

  • سمیرا علیرضایی*، سیده ندا موسوی
    مقدمه

    اعضای هیات علمی  زمانی میتوانند در دانشگاه به بهترین شکل ارائه خدمت نمایند که نسبت به اهداف سازمان و نقش خود در تعیین آن اهداف شناخت و آگاهی داشته باشند، از همین روی جامعه پذیری  سازمانی این گروه در بدو ورود به دانشگاه از مهمترین مسائل برای بهره گیری هوشمندانه از این نیرو خواهد بود. هدف این مطالعه بررسی نیاز به جامعه پذیری  در اعضای هیات علمی  جدیدالوورد دانشگاه علوم پزشکی زنجان است.

    روش

    این مطالعه به روش کیفی و با استفاده از مصاحبه نیمه ساختاریافته انجام شد. بدین منظور با استفاده از نمونه گیری هدفمند با 6 نفر از مدیران آموزشی و نمونه گیری در دسترس با 10 نفر از اعضای هیات علمی جدید مصاحبه انجام و چالش ها و راهکارهای این حوزه در دانشگاه علوم پزشکی زنجان مشخص گردید. داده ها با استفاده از روش تحلیل محتوای جهت دار تحلیل شد.

    یافته ها

    مهمترین مشکلات شناسایی شده برای اعضای هیات علمی  جدید شامل: عدم آگاهی از مسائل کاری و اداری دانشگاه (فرآیندهای کاری، قوانین و مقررات، آیین نامه ها، شیوه نامه ها و...)، عدم آشنایی با روش های تدریس و تعامل با دانشجو و توانمندی ناکافی در این زمینه و عدم آشنایی با وظایف هیات علمی  بود.

    نتیجه گیری

    یافته های پژوهش نشان داد وجود برنامه ای مدون و جامع جهت آشناسازی اعضای هیات علمی با ساختار و عملکرد دانشگاه، قوانین و مقررات، برنامه های اولویت دار دانشگاه، ارتباط با دانشجو و ارتقای توانمندی تدریس در سال های اولیه ورود عضو هیات علمی  به دانشگاه ضروری می باشد.

    کلید واژگان: جامعه پذیری, اجتماعی سازی, اعضای هیات علمی
    Samira Alirezaei *, Seyedeh Neda Mousavi
    Introduction

    Faculty members can provide services in the university in the best way when they have knowledge and awareness of the goals of the organization and their role in determining those goals. Therefore, the organizational socialization of this group at the beginning of entering the university is one of the most important issues to take advantage of this power. Therefore, the purpose of this study was to investigate the need for socialization in the new faculty members of Zanjan University of Medical Sciences.

    Methods

    This study was conducted using a qualitative method by semi-structured interviews. For this purpose, interviews were conducted with 6 educational managers and accessible sampling with 10 new academic faculty members, and the challenges and solutions of this field in Zanjan University of Medical Sciences were determined. The data was analyzed using the directed content analysis method. The data were analyzed using the framework content analysis method.

    Discussion

    The most important problems identified for new academic staff members include: lack of knowledge of work and administrative issues of the university (work processes, rules and regulations, etc.), lack of familiarity with teaching methods and interaction with students, and insufficient ability in this field, and lack of familiarity with the duties of the academic staff.

    Conclusion

    The findings of the research showed that the existence of a codified and comprehensive program to acquaint faculty members with the structure and function of the university, rules and regulations, priority programs of the university, communication with students and improving teaching ability in the early years of the faculty member's entry into the university is necessary.

    Keywords: Sociability, Socialization, Faculty Members
  • پروانه اصفهانی، مهناز شبانی بورنگ، الهام میربلوکی، فائزه رسولخانی، مرضیه عارفی، سمیرا علیرضایی، مهناز افشاری*، سمیه سامانی
    مقدمه

    شیوع کووید19 پیامدهای روانی زیادی بر اقشار مختلف جامعه از جمله پرستاران داشته است. ترس و اضطراب ناشی از اپیدمی کووید-19 در پرستاران علاوه بر ایجاد ناهنجاری های روحی و روانی باعث کاهش کیفیت خدمات و افزایش هزینه های نظام سلامت می گردد. این مطالعه باهدف تعیین میزان اضطراب پرستاران ایرانی در دوران اپیدمی کووید-19 انجام شد.

    مواد و روش کار

    در این مطالعه فراتحلیل، کلیه مقالات علمی منتشر شده تعیین میزان اضطراب در دوران اپیدمی کووید-19 در پرستاران ایرانی در 5 پایگاه داده ای و موتور جستجوگر Google Scholar جستجو  و ارزشیابی کیفیتی شدند. ناهمگنی مطالعات با استفاده از شاخص  I2 و مدل متارگرسیون برای ارزیابی متغیرهای مظنون به ناهمگونی در سطح معناداری 0/05 بررسی شد. در نهایت، تعداد 15 مقاله با استفاده از نرم افزار  CMA تحلیل شد.

    یافته ها

    بر مبنای مدل اثرات تصادفی، میانگین و انحراف معیار اضطراب پرستاران ایرانی در دوران کووید-19 برابر با 29/96 به دست آمد. بیشترین میانگین و انحراف معیار اضطراب پرستاران در شهر اسلامشهر استان تهران در سال 1399 برابر با 44/08 و کمترین میانگین و انحراف معیار اضطراب پرستاران در بوشهر در سال 1399 برابر با 4/37  به دست آمد. همچنین بین حجم نمونه و میزان اضطراب پرستاران ایرانی در دوران اپیدمی کووید-19 ارتباط معنادار وجود داشت.

    نتیجه گیری

    نتایج این مطالعه نشان داد که پرستاران در دوران همه گیری کووید-19 از اضطراب رنج می برند. بنابراین، سیاستگذاران و مدیران نظام سلامت باید اقدامات جدی به منظور کاهش اضطراب پرستاران در دوران بحران به کار گیرند.

    کلید واژگان: اضطراب, پرستاران, کروناویروس, ایران
    Parvaneh Isfahani, Mahnaz Shabani Borang, Elham Mirboluki, Faezeh Rasoulkhani, Marzieh Arefi, Samira Alirezaei, Mahnaz Afshari*, Somayeh Samani

    Objective (s):

     The outbreak of Covid-19 induced many psychological consequences on various segments of society, including nurses. Fear and anxiety caused by the Covid-19 epidemic in nurses, in addition to triggering mental disorders, could reduce the quality of services and increase the costs of the health system. Therefore, this study was performed to assess anxiety of Iranian nurses during the corona epidemic.

    Methods

    This meta-analysis included all published papers reporting on anxiety in Iranian nurses during the corona epidemic. Heterogeneity of studies was evaluated using theI2 index and the probability of diffusion in diffusion by Egger test and meta-regression model to evaluate the variables suspected of heterogeneity at a significance level of 0.05. Finally, 15 articles were analyzed using CMA software.

    Results

    Based on the random-effects model, the mean and standard deviation of the anxiety of Iranian nurses during the corona pandemic was equal to 21.96 ± 3.18 (10.17-15.71; 95% confidence interval).  The highest mean and standard deviation of nurses' anxiety in 2020 was equal to 44.08 ± 0.76 (42.58- 45.57; 95% confidence interval) and the lowest mean and standard deviation of nurses' anxiety in 2020 was equal to 4.37 ± 0.38 (3.60 -5.13; 95% confidence interval). There was also a significant relationship between sample size and anxiety of Iranian nurses during the corona epidemic (P <0.05).

    Conclusion

    The results showed that nurses suffered from anxiety during the corona epidemic. The findings suggest there is need to take appropriate preventive measures among nurses during such crisis.

    Keywords: Anxiety, Nurses, Coronavirus, Iran
  • گلی ارجی*، سمیرا علیرضایی

    مسیولیت پذیری و پاسخگویی اجتماعی « إنا عرضنا الامانه علی السماوات والارض والجبال فابین ان یحملنها واشفقن منها وحملها الإنسان إنه کان ظلوما جهولا » "ما امانت را بر آسمان ها و زمین و کوه ها عرضه کردیم پس از برداشتن آن سرباز زدند و از آن هراسناک شدند ولی انسان آن را برداشت راستی او ستمگری نادان بود."  (سوره مبارکه احزاب ، آیه 72) آیه شریفه فوق بیان می دارد که "ازجمله ویژگی های اخلاقی انسان ها، مسیولیت پذیری و پاسخگویی می باشد." موضوع مسیولیت پذیری و پاسخگویی در دیدگاه امام علی (ع) نیز از اهمیت و جایگاهی بس والا برخوردار است. آن حضرت بارها در سخنان و نامه های خود، بدین امر اشاره کرده اند. امیر مومنان علی (ع) می فرمایند: مدیریت امانتی است که باید در حفظ آن کوشا بوده و در برابر آن پاسخگو بود. این پاسخگویی بیانگر وفاداری به تعهد و مسیولیتی است که پذیرفته اید؛ بنابراین بر پایه نظریه های امر الهی، اخلاق وابسته به خداوند است. خداوند خاستگاه هنجارها، تعهدات و مسیولیت های اخلاقی انسان است. معیار مسیولیت، فرمان یا اراده خداوند است. افعال انسان هیچ اقتضایی به خوبی و بدی ندارند. معیار داوری های اخلاق درباره مسیولیت های انسان ها نسبت به یکدیگر به یک اصل واحد برمی گردد و آن هم تطابق یا عدم تطابق بر اراده یا امر الهی است. راه کشف مسیولیت های انسان نیز اطلاع از نهی و تجویز خداوند است. مسیولیت پذیری از چنان اهمیتی برخوردار است که در بسیاری از تفاسیر از امانت الهی، به همان تعهد و قبول مسیولیت یادشده است و علت اینکه این امانت عظیم، به انسان سپرده شده این بود که او این قابلیت را داشت و می توانست ولایت الهی را پذیرا گردد؛ یعنی در جاده عبودیت و کمال به سوی معبود لایزال سیر کند؛ بنابراین اگر آموزه های قرآن کریم را از جهت برخورد آفریدگار هستی با انسان ها موردبررسی قرار دهیم، متوجه تاکیدات آن بر مفاهیمی همچون تعهد، پاسخگویی و مسیولیت پذیری خواهیم شد. خداوند متعال در سطحی گسترده تر بر لزوم توجه به مسیولیت ها به میزان ویژگی مسیولیت پذیری افراد و سپردن مسیولیت ها بر این اساس تاکید نموده است. بنابراین با تدبر در احادیث و آیات قران کریم روشن می گردد که پاسخگویی اجتماعی انسان ها در جامعه از طریق تلاش برای رفع نیازهای یکدیگر موضوعی حایز اهمیت بوده و ضرورت پرداختن به امر پاسخگویی اجتماعی بخصوص در حوزه سلامت جهت رفع نیازهای بهداشتی درمانی جامعه از اهمیتی چشمگیر برخوردار می باشد. ازاین رو تغییر در برنامه های آموزش پزشکی بر مبنای پاسخگویی به نیازهای جامعه ضروری بوده به نحوی که توانمندی های فارغ التحصیلان در شناسایی مشکلات بهداشتی درمانی جامعه و نحوه انجام مراقبت و حفظ سلامت مردم افزایش یابد.

    کلید واژگان: سوره, احزاب, آیه 72
  • سمیرا علیرضایی، گلی ارجی*
    مقدمه

    اهمیت آموزش پاسخگو در دانشگاه های علوم پزشکی آنچنان حایز اهمیت است که یکی از سیاست های کلان بسته های تحول و نوآوری در آموزش علوم پزشکی، نهادینه سازی رویکرد آموزش پاسخگو در نظام سلامت می باشد. هدف پژوهش حاضر، شناسایی نقاط قوت، ضعف، چالش ها و فرصت های حوزه آموزش علوم پزشکی و ارایه راهکارهای اجرایی در دانشگاه علوم پزشکی زنجان بود.

    روش بررسی

    پژوهش حاضر به روش کیفی و در 2 مرحله در سال 1400 در دانشگاه علوم پزشکی زنجان انجام شد. در گام اول به مرور متون مرتبط علمی پژوهشی در پایگاه های اطلاعاتی فارسی و انگلیسی پرداخته شد و در گام دوم 21 نفر از مدیران حوزه آموزش دانشگاه بصورت هدفمند جهت شرکت در جلسات نشست خبرگان انتخاب شدند و جلسات تا رسیدن به اشباع نظری ادامه یافت. تحلیل داده ها با استفاده از روش کروگر انجام شد.

    نتایج

    در این مطالعه نقاط ضعف، قوت، فرصت ها و چالش های حوزه آموزش علوم پزشکی پاسخگو در دانشگاه علوم پزشکی زنجان شناسایی و سپس راهکار های اجرایی برای مقابله با چالش ها با استفاده از فرصت های موجود مورد بررسی قرار گرفت.

    نتیجه گیری:

     نتایج نشان داد هماهنگی و تقویت نگرش مشترک میان معاونت های مختلف دانشگاه و مدیران ستادی، بازنگری برنامه های درسی و آموزشی، پیدایش درک مشترک از مفاهیم پاسخگویی در آموزش علوم پزشکی میان ذینفعان مختلف و در نظر گرفتن مشوق های کافی در دانشگاه می تواند زمینه ارتقای پاسخگویی اجتماعی در آموزش علوم پزشکی را مهیا نماید.

    کلید واژگان: چالش های آموزش, فرصت های آموزش, آموزش پزشکی پاسخگو
    Samira Alirezaei, Goli Arji*
    Introduction

    The importance of Accountable education and the necessity of its existence in medical sciences universities is so important that one of the major policies of transformation and innovation packages in medical sciences education is the institutionalization of the approach of responsive education in the health system. The aim of the current research was to identify the strengths, weaknesses, opportunities and threats in the field of medical science education and provide implementation solutions in Zanjan University of Medical Sciences.

    Methods

    The present research was carried out qualitatively in two stages in 2021 at Zanjan University of Medical Sciences. At first, a review of literature in Persian and English databases was done, and in the second stage, 21 managers of the university education field were purposefully selected to participate in the expert panel, and then findings were theoretically saturated. Data analysis was done using the Kruger method.

    Results

    In this study, strengths, weakness, opportunities and threats in the field of responsive medical science education in Zanjan University of Medical Sciences were identified, and then implementation strategies to deal with the challenges using existing opportunities were investigated.

    Conclusion

    Based on results the coordination and strengthening of the common attitude between the different vice-chancellors of the university and staff managers, the revision of the curriculum and training programs, the emergence of a common understanding of the concepts of accountability in medical science education among the various stakeholders and determining sufficient motivations in the university can provide the basis for improving social accountability in medical science education.

    Keywords: Education Challenges, Education Opportunities, Accountable Medical Education
  • سمیرا علیرضایی، نرگس پورسینا، سیده ندا موسوی*
    مقدمه

    با توجه به اهمیت و جایگاه آموزش مجازی در آموزش عالی،  پژوهش حاضر با هدف طراحی، اجرا و ارزشیابی دوره های آموزش ترکیبی در دانشگاه علوم پزشکی زنجان انجام شد.

    روش کار

    این پژوهش نیمه تجربی است و به روش مداخله ای انجام گرفت. طی فراخوانی اساتیدی که تمایل به برگزاری دوره های ترکیبی داشته تعیین شده و جلسات مربوط به واحد درسی بر اساس نظر استاد، به دو گروه ترکیبی و سنتی دسته بندی شد. جلسات مجازی به تعداد 4 جلسه برای هر درس تشکیل شده و به ازای هر دوجلسه مجازی، یک جلسه حضوری برگزار شد. جلسات آموزشی به روش سنتی 6 جلسه بود. میزان دانش فراگیران از طریق آزمون محقق ساخته در جلسات ترکیبی در مقایسه با جلسات سنتی مورد ارزیابی قرار گرفت. همچنین میزان نگرش دانشجویان نسبت به جلسات ترکیبی در مقایسه با جلسات سنتی نیز از طریق پرسشنامه استاندارد رضایت کاربران بررسی شد.

    نتایج

    نتایج نشان داد که بیش از 90% دانشجویان از ارایه دروس به صورت ترکیبی رضایت داشته و اذعان نمودند که این روش آموزشی میزان ماندگاری مطالب را افزایش می دهد. میانگین سطح دانش و نگرش دانشجویان در دوره های ترکیبی در مقایسه با دوره های سنتی به طور معنی داری افزایش یافت  (01/0<p).

    نتیجه گیری

    نتایج این پژوهش نشان داد که آموزش ترکیبی تعاملی روشی موثر به منظور افزایش دانش و نگرش در دانشجویان می باشد.

    کلید واژگان: آموزش ترکیبی, دانش, نگرش, دانشجویان
    Samira Alirezaei, Narges Poursina, Seyedeh Neda Mousavi *
    Introduction

    In this century, there is a need to new methods and tools of learning due to the development of technology and communication. Communication networks including internet along with advanced educational facilities have caused a transformation in educational methods and on the other hand have made education possible for students all over the world, far and near area, without necessity of face-to-face education. The novel educational learning identified as the virtual learning that has been one of the most advanced educational methods in the world. In this method, all the educational materials were transferred to student through multimedia contents. Therefore, blended or hybrid learning prepare opportunity to both methods of education either traditional or new virtual methods for students. Moreover, medical education should adapt along to the new educational methods due to its great role in human health.  Regarding the importance and status of teaching in higher education, the present study was conducted and targeted to design, imply and evaluate the blended learning courses in Zanjan University of Medial Sciences.

    Materials and methods

    This was a quasi-experimental-interventional research. The total participations were 283 students in general medicine, dentistry, bachelor and masters of midwifery and nutritional sciences. All participants have proved informed consent. An inclusion criterion was the course selection in the recent semester. In addition, students who were absent for one or more sessions were excluded. At first, a call to organize virtual meetings was sent through the virtual education center of Zanjan University of Medical Sciences. Then, the goals and standards of electronic content preparation were fully explained to the professors who wanted to participate in the mentioned courses. According to the topics and the opinion of the professor, virtual sessions were determined in the number of four sessions in each lesson. While for every two virtual sessions, one face-to-face session was considered for teaching in a combined method. Then six sessions were also taught in a completely traditional education for the same students. And afterward, the educational level of the sessions in both traditional and combined methods was standardized by the respective professor. In order to produce electronic content, consultation with content production experts and software experts were done, and Storyline software version 5.3 was used to design and produce this educational content, too. In next step, package usage and virtual system were explained to the students in a brief session. To assess the learners' knowledge in two combined and the traditional sessions, a researcher-made questionnaire contained ten questions were designed in various levels of Bloom; next, the knowledge assessment test based on the curriculum was developed and approved by five expert professors of each field. The reliability of the tool was calculated by performing a retest on fifteen students from each group of students with a number of 0.84. Furthermore, students' attitudes to the combined compared to the traditional sessions were also assessed through a standard user satisfaction questionnaire; and attitude was carried out in the form of pre-test and post-test. The face and content validity of this questionnaire was also confirmed by ten professors. Its reliability was also determined through Cronbach's alpha method with an 89%. Moreover, this questionnaire contained thirty questions with two parts; the first part included three questions about the demographic characteristics of the participants, whereas the second part included 27 questions related to the motivation. The motivational questions in the questionnaire were designed based on the Likert scale; and in each of the questions, the answers were valued from 1 to 5 score.  The Kolmogorov–Smirnov test was also used to normality assessment. To the end, data were analyzed using SPSS software (V.19).

    Results and discussion

    To achieve goals of this study, content retention rate, content transfer speed, and interactive content-produced were compared in the two educational methods. Constant access to the educational contents and interactivity resulted in students’ satisfaction; findings showed that more than 90% of students were satisfied with the combined courses and acknowledged that this educational method increases the retention of content. The average level of knowledge (8.6±0.45 vs. 3.34±0.78 p<0.001) and attitude (100±5.45 vs. 55.2±10.5, p<0.001) of students significantly increased in the combined courses post-test compared to the pre-test. Moreover, number of knowledge (8.6±0.45 vs. 4.32±0.89, p<0.001) and attitude (100.5±5.45 vs. 78.7±6.5, p=0.009) were significantly higher in the combined compared to traditional educational method post-test. The obtained data revealed that combined education was preferred by students and the durability of the content increased due to constant access to the produced content. In addition, the interactive nature of the produced content was added to its effectiveness. Results of the present study were in accordance with previous studies that the convenience and easy access to educational content through the computer have led to an increase in the learning ability of students. Moreover, face-to-face teaching in a classroom bring about the fatigue and the requirement to learn at a specific and predetermined time which can cause to the limitation of the learner in learning process. In a systematic review on sixteen studies, online continuing education illustrated similar effects to the traditional method and only in six studies the effect of virtual learning was higher. Another research showed that the learner has been considered a key person in distance education and her/ his attitude, diagnosis, and learning style are important variables in education, and also attitude is the most important factor in this process. This was the first comparative study on traditional and combined education in students of Zanjan University of Medical Sciences. Large sample size was one of the advantages, however participants were heterogeneous that was considered as a limitation; in addition, the present study was only designed for theoretical courses. Hence, it suggested that future studies should be carried out on practical-laboratory and clinical courses, taking into account the students' educational levels. Validity of the used tools and questionnaires must be also investigated in future studies.

    Conclusion

    This study showed that interactive combined education can be an effective way to increase knowledge and attitude in students.

    Keywords: blended learning, Knowledge, attitudes, Students
  • سیده ندا موسوی، سمیرا علیرضایی، فرهاد رمضانی بدر، نرگس پورسینا*
    زمینه و هدف

    با توجه به اهمیت و جایگاه آموزش مجازی در آموزش عالی،  پژوهش حاضر با هدف تبیین  مولفه های کلیدی راه اندازی و استقرار آموزش مجازی راه اندازی و همچنین استقرار موفق آموزش مجازی در دانشگاه علوم پزشکی زنجان انجام شد.

    روش بررسی

    این پژوهش به روش تحلیل محتوای کیفی هدایت شده (Directed content analysis) اجرا شد. بدین منظور از منابع مکتوب موجود در این زمینه و همچنین مصاحبه با 10 نفر از متخصصان حوزه آموزش مجازی به منظور شناسایی مولفه های تاثیر گذار در آموزش مجازی موفق استفاده شد.  داده ها با استفاده از مصاحبه های عمیق نیمه ساختار و مشاهده جمع آوری شد. متن مصاحبه ها کلمه به کلمه پیاده شد و هم زمان با جمع آوری اطلاعات مورد تجزیه و تحلیل قرار گرفت.

    یافته ها

    براساس نتایج 4 مولفه مهارت ها و دانش یادگیری الکترونیکی، ساختار و فرایند توسعه یادگیری الکترونیکی، انگیزش و نگرش و نهایتا استاندارد های محتوای الکترونیک به عنوان عوامل کلیدی موثر در راه اندازی و  استقرار آموزش مجازی در دانشگاه تبیین شد.

    نتیجه گیری

    نتایج این پژوهش می تواند به عنوان مبنایی برای دانشگاه ها و موسسات آموزش عالی در خصوص توسعه آموزش های مجازی مورد استفاده قرار گیرد و در راستای راه اندازی و استقرار موفق مراکز آموزش مجازی مفید واقع شود.

    کلید واژگان: آموزش مجازی, نقشه راه
    Seyedeh Neda Mousavi, Samira Alirezaei, Farhad Ramezani Badr, Narges Poursina*
    Background & Objective

    By considering the importance and position of virtual education at higher education institutes, the present study was conducted with the aim of designing and codification of detailed roadmap, as well as the successful establishment of virtual education at Zanjan University of Medical Sciences.

    Materials and Methods

    The present study was performed by directed content analysis method. Sources including books, articles, dissertations, and results of interview with 10 experts in this field were used to determine the effective components of successful virtual education. Data were collected by in-depth semi-structured interview and observation. The context of interviews was implemented word by word and analysis were performed at the same time. The detailed roadmap of virtual education was designed according to the strategic plan of virtual education center at Zanjan University of Medical Sciences.

    Results

    Four components including skills and knowledge of virtual learning, structure and process for virtual learning development, motivation and attitude, and finally standards were determined as the key components for establishment of virtual learning center at the university.

    Conclusion

    Findings could be used as a basis for other universities and institutes regarding the development of virtual learning and is useful for setting and establishing the virtual education centers.

    Keywords: Virtual Education, Setting, Establishing, online teaching, blended learning
  • Sogand Tourani, Haleh Mousavi Isfahani, Edris Kakemam, Samira Alirezaei, Ahmad Moosavi, Mohammad Mohseni
    BACKGROUND

    To respond to the growing expectations of the public and to meet the needs of the society, health systems have always tried to improve their performance. This study investigated the changes in the performance and quality of emergency department (ED) after implementation of the health transformation plan (HTP) in Iran.

    METHODS

    This was a before–after study that was conducted in Tehran’s Lolagar General Hospital in 2016. The data related to the performance indices and patients’ satisfaction indices were collected in the two periods of 6 months before and 6 months after the implementation of the HTP. The data were gathered by a checklist designed by the researchers.

    RESULTS

    Among performance indices, the maximum positive change was related to the failure in cardiopulmonary resuscitation, which had a reduction of 18.27%. Discharge against medical advice had a reduction of 1.11%, which is considered to be significant. Among the factors related to patients’ satisfaction, the maximum changes belonged to the out‑of‑pocket payment, access to medicines, and giving information to the patients, which were 0.87%, 72%, and 61%, respectively.

    CONCLUSIONS

    HTP and its supporting packages have led to positive changes in the performance of the ED of the hospital. Therefore, based on the results of this study, the continuation of this plan is recommended.

    Keywords: Emergency department, health transformation plan, Iran, performance
  • Fahimeh Rabbanikhah, Robabeh Mousa Gholizadeh, Samira Alirezaei *
    Background
    The educational system of any organization is actively and potentially one of the most important aspects of that organization in human resource development. It is necessary for any system to benefit pathology in order to function properly. The goal of this study is to investigate and identify the weaknesses of staff education systems of the country's medical universities based on 7 S McKinsey model.
    Methods
    This cross-sectional study was conducted in two phases. In the first phase through key criteria, seven elements of the model were extracted using expert ' opinions and selection criteria was converted to measures and distributed in the form of a questionnaire among 113 officials and experts from Medical Sciences universities. Cronbach's alpha questionnaire was 0.931. Data were analyzed by using descriptive statistics for the frequencies of demographic data and means and standard deviation and analysis statistics such as t-test.
    Results
    The results showed that the state of education in the country's universities is undesirable respectively in dimensions of the structure (P-value = 0.401), management practice (P-value = 0.69) and strategy (P-value = 0.473). However, the average of overall pathology (141.07) was higher than the interested average (138) and showed that there is generally no serious damage in the country's medical universities training.
    Conclusion
    Manager's support, clarification of educational rules and regulations, determining specific hierarchy in training unit, goal setting and training strategies in a targeted form and by stakeholder's engagement are proper strategies to remove injuries in staff training systems.
    Keywords: Pathology, McKinsey Model, Organizational Training
  • احد بختیاری، امیرحسین تکیان، علی اکبر سیاری، فیروزه بایرامی، جعفر صادق تبریزی، آذر محمدی، سمیرا علیرضایی
    زمینه و هدف
    با گسترش شهرنشینی در جهان مشکل حاشیه نشینی و وضعیت سلامت افراد در وضعیت حاشیه نشینی با شدتی متفاوت، از جمله مسائل تمام کشورهای جهان شده است به نحوی که مناطق زاغه نشین در هدف شماره 11.1 اهداف توسعه پایدار مستقیما مورد توجه قرار گرفته است. برنامه اسکان بشر سازمان ملل متحد تخمین زده است 863 میلیون نفر در مناطق زاغه نشین زندگی می نمایند (2014)، در ایران طبق سرشماری سال2015 وزارت بهداشت در سراسر کشور تعداد 10280270 نفر در مناطق حاشیه نشین می زیسته اند، در زیر مجموعه دانشگاه علوم پزشکی تبریز طبق این سرشماری 505356 نفر حاشیه نشین موجود بوده است این مقاله بر آنست تا به عنوان ارزیابی مستقل به معرفی و بحث در مورد تجربه تبریز با هدف پوشش همگانی سلامت برای حاشیه نشینان شهری بپردازد.
    روش بررسی
    این بررسی به صورت کیفی و انجام مصاحبه، مرور اسناد، مقایسه آمارهای قبل و بعد از اجرا شدن طرح تحول در حوزه بهداشت و بازدید های میدانی توسط 2 تیم مجزای کشوری و استانی صورت پذیرفت.
    یافته ها
    با استفاده از استراتژی مجتمع های سلامت تعداد موسسات و نیروهای حوزه سلامت در مناطق حاشیه نشین افزایش قابل توجهی داشته(به ازای هر 4 هزار نفر یک تیم سلامت) و برآیند آن در یک مجتمع دارای62 هزار نفر جمعیت، موارد دیابتی شناسایی شده از 30 مورد به 621 مورد و موارد بیماری های قلبی شناسایی شده از 5 مورد به 167 مورد افزایش یافت، ضمن اینکه بسته های خدمت ضروری به صورت حمایتی (سرانه پرداختی از سوی دولت) در اختیار افراد قرار گرفت و همچنین شیوه های مدیریتی و پرداختی متفاوتی_کاراتری_ نسبت به گذشته نیز مورد استفاده قرار گرفت.
    نتیجه گیری
    ساختارهای مورد استفاده برای اجرای طرح تحول در حوزه بهداشت در استانهای مختلف متفاوت می باشند. شناسایی نقاط قوت این ساختارهای متفاوت و معرفی آنها ساختاری طراحی شده بر اساس تجربیات استانها و کارا را در برخواهد داشت.
    کلید واژگان: پوشش همگانی سلامت, مجتمع سلامت, حاشیه نشینی
    Ahad Bakhtiari, Dr Amirhossein Takian, Dr Aliakbar Sayari, Firoozeh Bairami, Dr Jafar Sadeghtabrizi, Azar Mohammadi, Samira Alirezaei
    Background And Objective
    With increasing rate of urbanization in the globe, the problem of marginalization and health status of marginalized group, although with a different severity has been turned to a big issue for all nations and countries, in a way that slums have been addressed directly in the 11.1 of Sustainable Development Goals. The United Nations Human Settlements Programme estimates that 863 million people living in slum areas (2014), According to the 2015 census of Ministry of Health and Medical Education in Iran 10,280,270 people lived in slum areas (2015) and again according to this census this rate for Tabriz University of Medical Sciences is about 505,356 persons. This article as an independent assessment intends to introduce and discuss the Tabriz experience in this regard in line with universal health coverage for marginalized groups.
    Methods
    This paper has been conducted through qualitative methods, interviews, documents reviewing, data comparison before and after the implementation of health transformation plan and field surveys by two separate teams (national and provincial).
    Results
    By implementing the health complex strategy in marginalized areas the number of health institutions and healthcare workers has been significantly increased in these areas (a health team for 4000 persons and a 62000 population for a health complex, Diabetes cases detection has been increased from 30 to 621 and detection of heart diseases increased from 5 to 167, Meanwhile essential packages and supportive services provided to the population by governmental subsidy , as well as managerial practices and payment methods were used much more efficiently than in the past.
    Conclusions
    The implemented structures used to the health transformation plan were varied in different provinces. Recognizing the strengths of different structures and introduce them¡ will provide a structural design based on the experiences of all provinces.
    Keywords: Universal Health Coverage, health complexes, marginalization
  • Omid Khosravizadeh, Soudabeh Vatankhah *, Samira Alirezaei, Farzaneh Doosty, Haleh Mousavi Esfahani, Mobina Rahimi
    Background
    Economic, physical, and human resources capitals played the most important role in the traditional views of management. However, for development in the current era, social capital is required more than economic, physical, and human capitals. Attitudes and performance of social capital in any organization is one of the important prerequisites for the success in that organization. The aim of this study was to investigate the relationship between psychological capital and organizational citizenship behavior among employees of selected hospitals in Tehran.
    Methods
    This research was an analytical and applied study that was conducted in 2015. Simple stratified random sampling was conducted based on organizational positions (administrative, financial, and para-clinic) among each class to a certain proportion and based on Cochran formula. Data collection tools included two questionnaires of Luthans psychological capital and organizational citizenship behavior of Netmir. Pearson correlation and hierarchical regression tests were used in order to analyze data in the form of Spss18 software at the significant level of 0.05.
    Results
    Psychological capital and organizational citizenship behavior were desirable among studied hospital staffs. On the other hand, altruism and self-efficacy had the highest mean scores, while chivalry and optimism had the lowest ratings. Hierarchical regression analysis showed that organizational citizenship behavior is able to predict the overall psychological capital (β = 0.285).
    Conclusion
    Given that citizenship behavior can clearly predict psychological capital in staff, hospital administrators should try to promote organizational citizenship behavior and consequently psychological capital by involving employees in decisions, consult with them, and hold training courses to motivate them.
    Keywords: Psychological capital, Organizational citizenship behavior, Hospital
  • Gholamhossein Salehi Zalani, Mahboubeh Bayat, Azad Shokri, S. Elmira Mirbahaeddin, Vahid Rasi, Samira Alirezaei, Fatemeh Manafi
    Background
    This study aimed to use a mixed-method approach to investigate affecting factors on the performance of Community Health Workers (CHW) in Iran’s villages.
    Methods
    This study was conducted during 2014-2015 with a mixed method in three phases of literature review, Delphi technique and developing a rich picture. Overall, in order to finalize the affecting factors and their relationships between qualitative content analysis, Delphi technique, AHP technique and Focus Group Discussion were used, respectively.
    Results
    Affecting factors on CHW performance were divided into four main categories, 10 sub-themes and 35 contents. Increase in the level of people’s awareness, disease patterns, demographic structure and lifestyle were placed in four priorities respectively on the basis of importance.
    Conclusion
    To the most extent CHW cannot face current needs of rural communities. It challenges equitable access to healthcare services and also conflicts with the primary philosophy of CHW presence in rural areas. CHW can be used in two forms; either as an assistant to rural family physicians or with the same previous functions.
    Keywords: Affecting factors, CHW, Performance, Rural areas, Iran
  • امیر عمرانی، امید خسروی زاده، بهنام نجفی، سمیرا علیرضایی*
    زمینه و هدف
    هدف پژوهش حاضر بررسی رابطه تعهد سازمانی پرستاران و کیفیت خدمات بستری در مرکز آموزشی و درمانی جامع زنان تهران بود.
    روش پژوهش: پژوهش حاضر، پژوهشی تحلیلی، مقطعی و کاربردی است که با مشارکت 75 پرستار و 187 بیمار در مرکز آموزشی و درمانی جامع زنان تهران انجام شده است. نمونه گیری از هر 2 جامعه به صورت تصادفی انجام شد. داده های پژوهش توسط 2 پرسشنامه معتبر جمع آوری شد. تحلیل داده ها با استفاده از نرم افزار آماری SPSS20 و آزمون های همبستگی و همچنین آنالیز واریانس انجام شد.
    یافته ها
    بر اساس یافته های پژوهش، تعهد هنجاری با کیفیت خدمات (r=0.33، p=0.03) و نیز 2 بعد آن شامل تضمین (r=0.35، p=0.04) و قابلیت اطمینان (r=0.34، p=0.05) رابطه آماری داشت. همچنین، تعهد مستمر نیز دارای همبستگی مثبت و معنادار با قابلیت اطمینان است
    (r=0.30، p=0.04).
    نتیجه گیری
    با توجه به تایید همبستگی تعهد هنجاری و مستمر پرستاران با برخی ابعاد کیفیت خدمات بستری به نظر می رسد برنامه ریزی و اقدام جهت بهبود آن ها می تواند منجر به ارائه خدمات با کیفیت مطلوب تر شود.
    کلید واژگان: تعهد سازمانی, تعهد هنجاری, تعهد عاطفی, تعهد مستمر, کیفیت خدمات, بیمارستان
    Amir Omrani, Omid Khosravizadeh, Behnam Najafi, Samira Alirezaei*
    Background
    The present study aimed to determine the asociation between organizational commitment of the nurses and quality of hospital services at Women's Hospital of Tehran.
    Methods
    This was an analytical, cross-sectional, and practical study in which 75 nurses and 187 patients were randomly selected from Women's Hospital wards. Data collection was done through two standard questionnaires. Statistical analysis was performed using correlation tests and one-way ANOVA by SPSS20.
    Results
    According to the results of this study, normative commitment was statistically associated with the quality of services (P = 0.03; r = 0.33) as well as its two dimensions of guarantee (P = 0.04; r = 0.35) and reliability (P = 0.05; r = 0.34). Also a significant positive relationship was found between the continuance commitment and reliability (P = 0.04; r = 0.30).
    Conclusion
    Considering the correlation of normative and continuance commitments with some dimentions of the quality of hospital services it seems that planning and action twards improvement of these commitments may lead to high-quality services.
    Keywords: Organizational commitment, Normative commitment, Affective commitment, Continuance commitment, Service quality, Hospital
  • Alireza Namazi, Omid Khosravizadeh, Marziye Sharifi, Hasan Barkati, Samira Alirezaei, Amir Omrani *
    Background
    Human resources, especially medical staff is one of the main components of health care system and organizational development. The purpose of this study was to estimate the required nurses for hospitals affiliated to Tehran University of Medical Sciences based on the models of the World Health Organization and Levine.
    Methods
    This study was cross-sectional and descriptive. Seven hospitals affiliated to Tehran University of Medical Sciences were selected as research sample. After collecting data of the number and distribution of the nurses, the data were entered into Excel software. Then, according to the WHO and Levine formula, estimated numbers of hospital nurses were compared with the current situation.
    Results
    According to the models, the number of nurses in all hospitals was different with standard values. According to WHO model, the correlation was negative and most hospitals but Amir Alam, Baharloo, and Farabi hospitals had insufficient number of nurses. Also, according to Levine model, all hospitals except Bahrami and Amir Alam hospitals had insufficient number of nurses.
    Conclusion
    According to the World Health Organization and Levine model, the number of nurses in the studied hospitals was inadequate. This imbalance requires proper planning and standards to rectify the shortage of manpower, especially nurses in studied hospitals.
    Keywords: Estimate nursing staff, WHO model, Levine model
  • Amirashkan Nasiri Pour, Pouran Raeissi *, Amir Omrani, Omid Khosravizadeh, Samira Alirezaei
    Background
    Organizational commitment and its significant impact on the job satisfaction and performance has been the subject of many studies. Regarding the importance of organizational behavior and its role in service quality, the purpose of this study was to explore the relationship between nurses’ organizational commitment and hospital services in order to improve its quality.
    Methods
    This study was a cross sectional survey and a total of 149 nurses and 237 patients from inpatient wards of hospitals affiliated to Tehran Social Security Organization were selected through cluster sampling. To collect data, two standard questionnaires (organizational commitment and quality of service) were used. Statistical analysis was performed using Spearman and Pearson correlation test
    Results
    Our findings indicated that the nurses’ organizational commitment was moderate (x=3.02 out of 5) and service quality was higher than average, Continuance (r=0.3, P=0.04), affective (r=0.33, P=0.03), normative commitment (r=0.34, P=0.05), and overall commitment (r=0.35, P=0.04) were significantly related to total service quality.
    Conclusion
    The enhancement of normative commitment through emphasis upon organizational values and recruitment, as well as enhancement of continuance commitment through career promotion methods and equal assessment will improve the service quality in hospitals.
    Keywords: Organizational commitment, Service quality, Hospitalized patients, Commitment, Nurse's commitment
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