zahra vazife

The purpose of this research is to identify the components of the model of empowerment of administrative system employees based on organizational intelligence and interpersonal relationships in the electricity industry of Sistan and Baluchistan Province. The statistical population includes 17 scientific experts and senior managers of electricity industry companies, who were selected through the purposeful and accessible sampling method. Semi-structured interviews were used to collect data and continued until reaching the theoretical saturation stage. To increase the scientific credibility of the results in the qualitative part, Merriam's method and percentage agreement coefficient were used. The data analysis was done using the inductive theme analysis method by Max QD software. The results of this stage were presented in the form of a model including antecedents, dimensions, adjusting factors, and consequences. The results of the present research show that the use of the organizational intelligence approach and interpersonal relationships is effective for empowering employees and has caused the conceptual development of this variable and the recognition of new dimensions of this phenomenon. Thus, the presented model can be a pioneer for the electricity industry in the effective implementation of these dimensions.

This study aims to design and elucidate a model for human resource empowerment, predicated on the capabilities of organizational intelligence and the quality of organizational interpersonal relationships.

Design/Methodology/Approach:

 Utilizing a mixed-method approach (qualitative and quantitative), this research endeavors to delineate and craft the dimensions of the proposed model. The qualitative phase engaged managers from the electricity industry, leveraging their expertise through library research and semi-structured interviews for data collection. For the quantitative phase, the structural equation modeling and path analysis were employed to corroborate the qualitative insights. The sample, comprising 372 employees from the electricity sector in Sistan and Baluchestan province, was determined using Morgan’s table. Data were gathered via three Likert-scale questionnaires assessing empowerment, organizational intelligence, and organizational interpersonal relationships. Validity of the questionnaires was ascertained through expert evaluation, while reliability was confirmed via Cronbach's alpha and composite reliability tests.

Findings indicate that both organizational intelligence and interpersonal relationships significantly enhance employee empowerment, with effect coefficients of 77.4% and 62.9%, respectively. The results suggest that augmenting organizational intelligence and interpersonal relationship capabilities can substantially empower employees.Implications: This investigation is confined to the electricity industry within Sistan and Baluchestan Province, suggesting the potential for broader applicability and insights if implemented across diverse organizations. Future research could extend to other sectors to validate the model’s universal applicability.

Practical Implications: 

The study underscores the importance of organizational intelligence and interpersonal relationships in fostering employee empowerment. These elements are pivotal for human resource success and serve as a bedrock for organizational innovation. Managers are encouraged to adopt comprehensive strategies addressing human resource challenges based on these findings.

Innovation or Value of the Article :

This research is distinguished as a pioneering effort in its domain, offering a novel model that addresses a pressing issue in the electricity sector of Sistan and Baluchestan. It contributes a unique perspective on leveraging organizational intelligence and interpersonal relationships for human resource empowerment.Paper Type: Research Paper

Manpower is the main focus of behavior and performance in the organization. In today's organizations, new paradigms are based on empowering human capital to take advantage of the ability of individuals to deal with uncertain and complex conditions and achieve their plans and goals and contribute to the survival and success of the organization.Considering the importance of the performance of the electricity industry, the purpose of this study is to provide a model of empowerment of administrative system employees based on the components of organizational intelligence and interpersonal organizational relationships. The research method is descriptive in terms of applied nature and in terms of data collection and survey in terms of implementation method. It is a tool for compiling questionnaire information. Interpretive structural modeling methodology, relationships between dimensions and specifics were determined and analyzed.The results showed that in the seventh level, there is a performance management index, which is the most important index. The basis of employee empowerment is based on performance management and in any action to empower employees, the high impact of this index on macro variables of the organization should be considered. Also in the first level, the role impact index was placed, which has the highest dependence.

The health system implements national and regional reforms by developing new policies or reforming the previous policies to respond to the changing needs of society, increasing efficiency, effectiveness, and quality and creating justice. The present study aimed to develop a policy model for producing applied knowledge in health management.

This study was conducted using a qualitative grounded theory method. The qualitative data were collected through in-depth interviews with 15 purposively selected health crisis management specialists and policymaking, public management, innovation management, and industrial management experts in the fall of 2021. The data were analyzed through MAXQDA software.

The most important policymaking indicator was evaluating indigenous knowledge production policies for health crisis management. Training cultural factors in the indigenization of other countries' experiences was the most important indicator in policy education, and missing links in the Ministry of Health were identified as the outcomes of inattention to biological crises. Therefore, the identified indicators can be considered the structural factors of indigenous knowledge production policies for health crisis management.

Following the findings from the qualitative case study, the final model was developed using a set of variables, including the content of indigenous knowledge policy, the process of policies for the production of applied knowledge for health management, the training of policies for the production of applied knowledge for health management, and the structural factors of the policies for the production of applied knowledge for health management.

The purpose of this study was to investigate the effect of effective listening on the interpersonal communication skills of the employees of the Entekhab service industrial group. The research method is descriptive-survey. The statistical population consisted of 220 employees, of which 136 people were selected as a statistical sample through stratified random sampling in proportion to the volume and all 136 people answered the questionnaires. Measurement instruments included Moghimi Effective Listening Questionnaire with 40 questions and Monjemi Zadeh Interpersonal Communication Skills Questionnaire with 19 questions, whose Cronbach's alpha coefficient was 0.75 and 0.73, respectively. The validity of the questionnaires was confirmed through face and content validity. Data were analyzed at two levels of descriptive statistics (frequency distribution, percentage, mean, standard deviation and variance) and inferential statistics (Pearson correlation test, multivariate analysis of variance and Tukey post hoc test). Findings showed that there is a significant relationship between effective listening and interpersonal communication skills (P <0.01). There is a significant difference between employees 'opinions about effective listening in terms of job position and also between employees' opinions about interpersonal communication skills according to age.

The stock price crash risk is always the inhibiting factor to attract liquidity on the capital market. Tehran stock exchange is at a lower level in terms of efficiency. Sudden changes of stock return have been observed. This will lead to liquidity transfer to non–productive markets including the Exchange of exchange and gold. The aim of this paper is to model the stock price crash risk in Tehran stock exchange. In this regard, the effect of factors such as cash management, financial distress, and disclosure quality and board composition were measured in the stock price crash risk. Also, the agency cost is considered as an intermediary variable. The statistical population of the companies listed in Tehran stock exchange is in the period from 1392 to 1396. To test the hypotheses, multivariate linear regression analysis and structural equation method are used. The results of the hypotheses tests show that, apart from the financial distress of other studied variables, the stock price crash risk is effective

In the 21st century and the millennium of information technology, the role of mass media is crucial and determinants, In other words, throughout the world, organizations are trying to use some kind of social media to their advantage. Meanwhile, banks are also one of the largest organizations that try to do business through social networking activities such as marketing, branding and customer relationship management. Therefore, the purpose of this study is to investigate the effect of social networks on customer relationship management in the banking industry. This research is practical in terms of purpose and in terms of its implementation method, a survey is carried out. The statistical population of the research includes employees of branches of bank of the city of Zahedan, which is a questionnaire based on the models used for social networks and customer relationship management design And distributed among 83 employees. The results of this questionnaire were analyzed by SPSS 24 and smart PLS softwares. The results showe that at 95% confidence level, the Navigation variables are 53/0, Intelligence 59, Interaction 0.26, and Source Credibility 0.47 of the changes related to customer relationship management.

The purpose of this research is systematically studying of theoretical models and researches carried out on the subject of entrepreneurial university in order to summarize, classify and integrate its components. 

This study is an applied research with a meta-synthesisqualitative approach. For this purpose, 128 articles were analyzed for collecting and analyzing data using an inductive qualitative content analysis approach based on open, axial and selective coding. 

Following coding, the components of entrepreneurial university were organized in 15 main categories, 44 concepts and 293 codes, and the significance and priority of each concept was determined using Shannon entropy.

Based on the findings of the research, the concepts of structure type, entrepreneurial support culture, management support from entrepreneurial activities, entrepreneurial goals and strategies, knowledge commercialization, entrepreneurial curriculum, introducing university entrepreneurs as role models, forming marketing centers, developing communication and networking have the highest importance and highest rank among the concepts. Finally, the suggested model was presented based on the derived components.

According to the literature, the process of development and improvement of the cluster is dependent on complete cognitive studies prior to the implementation of the cluster, which leads to the identification and resolution of problems and facilitates constraints that prevent the achievement of productivity in the cluster. This study carried out a field study using a phenomenographic approach to identify problems and cluster constraints of carpet industry in Sistan and Baluchestan province. The study cluster includes many number of private and public companies involved in this field, known as beneficiaries, and more than 6,000 workforce and weavers. Phenomenographic analysis shows that, in terms of beneficiaries, structural and behavioral social problems, cluster activities limit the achievements of the achievement. In addition, the constraints of the province in the successful implementation of the cluster have caused difficulties at higher levels. Finally, the study ends with the presentation of the outcome space and applied concepts and studies.

The purpose of this study was to investigate and analyze the factors affecting the upgrading of information systems and the continues of information technology services. Based on model, this research effective factors of implementation of Information Security Management System (ISMS) are 9 dimensions and effective factors of Information Technology Infrastructure Library (ITIL) are 5 dimensions were investigated and analyzed. This research is orientated, applied and descriptive .The average number of members of the statistical community in this study was 100 people, including managers and experts in the field of information security and IT services, public and private organizations, senior managers of companies providing management, technical, operational and educational services Information security and, ultimately, professors and experts with the field of activity or research in the field of security and IT services. The sample size was calculated based on Cochran method and data was collected by using a questionnaire tool for 80 members of the statistical community. For reliability of research variables, Cronbach's alpha coefficient and composite reliability have been used. Cronbach's alpha coefficient of all variables is greater than the minimum value of 0.65. To verify the construct validity (convergent), a confirmatory factor analysis was used. All mean values of extracted variance are more than 0.5, and therefore, the model of measurement has an appropriate convergent validity. In this research, factor analysis, partial least squares and one-sample t-test were used to test the questions and fitness of the model. Based on the findings, the impact of the implementation of Information Security Management System and Information Technology Infrastructure Libraryon the promotion of information systems and the continuity of information technology services were confirmed and effective factors of expression and strategies for improving the status of organizations were presented. In today's world, the most important security concerns associated with information systems include the infiltration of information systems, the interruption and disruption of vital services, and theft, alteration or destruction of information. Approaches have been introduced to ensure information security. The Information Security Management System (ISMS) is a comprehensive approach to ensuring information security of organizations. On the other hand, the competitive business environment and the strong dependence on information technology services have led organizations to be judged on the basis of the ability to continuously and continuously provide services. Therefore, ensuring the continuity of information technology services is one of the most important issues that should be addressed in the business. The Information Technology Infrastructure Library (ITIL) is a framework for managing, delivering service and implementing IT activities in organizations. So, given the importance of the issue, the main question we are looking for in this study is whether the implementation of the information security management system and the IT infrastructure library in an organization promotes the information systems and the continuation of IT services?
Managers and experts in the field of information security and (ITS) Information technology services are governmental and private organizations that have implemented the Information Security Management System and the Information Technology Infrastructure Library in Zahedan and Mashhad. Top Managers of Providers of Management, Technical, Operational, and Educational Services for Information Security and Advice on the Implementation of the (IS) and (ITS) which have been licensed by the Ministry of Communications and Information Technology (ICT). Ultimately, professors, experts, and researchers are in the field of activity or research in the field of information security and information technology services. The present research is descriptive in nature and descriptive in terms of method, quantitative and in process and applied in term of purpose. Data collection was done by using a questionnaire in Lekert scale MS. For collecting information on theoretical foundations and research literature, library resources, articles, e-resources, standards and authoritative journals have been used. To verify the validity of the model, a confirmatory factor analysis and Kolmogorov-Smirnov test were used to test the normal variables. Then, using the partial least squares method (PLS) and single sample t-test, the questionnaire has been studied. A correlation coefficient was used to confirm the relationship between the implementation of ISMS and ITIL in promotion information systems and the continuity of IT services, which was confirmed by the results of this hypothesis. Also, to investigate the impact of ISMS and ITIL implementation on the promotion of information systems and the continuity of IT services, partial least squares method was used, which was confirmed in all cases. According to the results of the analyzes, indicators such as defining goals and policies for managing service continuity, evaluating and identifying processes in the organization, prioritizing events in terms of its impact and urgencies, examining all information security incidents and the reasons for the occurrence And prevent it from re-establishing it; responding appropriately and learning about security incidents; defining and identifying identity information for employees to access information resources; monitoring network, router settings, switch and penetration testing at regular intervals; procurement and testing Backup information; Install antivirus and firewalls in the network; Take the necessary measures entry of authorized persons and the security of offices, rooms and facilities; the inclusion of security provisions in the design of the basic principles of configuration. It has the greatest impact on the upgrading of information systems and the continuity of IT services in organizations, and other indicators also have an impact but are less than socalled factors.

The aim of this study was provide A Comprehensive model of factors affecting Establishment of Knowledge Management. Due to the nature of the research and the data-collection method, this is a descriptive- survey research and in terms of purpose, this is an "applied" research. Population of this study includes the Academic and Professional Experts In the field of knowledge management. 33 people of them were selected as sample using Non-probabilistic and intentional method and required data was collected by a researcher made questionnaire. In this research after reviewing the literature and exploratory studies on knowledge management, Factors affecting the establishment of knowledge management Summarized In four areas of human resources, structure, infrastructure and strategy. Then by using Three-stage Delphi questionnaire the dimensions and components of each dimension has been confirmed by a number of academic and professional elite. In the following Performed Confirmatory factor analysis for each of the variables was performed using SmartPLS 3 software individually for each variable To determine the The data are synchronized With a certain factor structure. The results is included Development of the concept of knowledge management; Introduction Factors related to human resources (knowledge-based approach to attract and recruit, empowerment by knowledge based approach, motivating triggers knowledge, teamwork, knowledge culture), Structural factors (corporate communications support knowledge, knowledge construction organization, knowledge management processes), Factors infrastructure (hardware, software, networking, knowledge repositories, security policy in KM) And strategic factors (socialization, externalization, combination, internalization). At the end the research results demonstrate a Comprehensive model of factors affecting Establishment of Knowledge Management.

Today, information plays the role of capital of the organization and the protection of corporate information is one of the important pillars of its survival. On the other hand, security issues and barriers are one of the most important issues in the field of information systems. For a long time, security was considered as one of the main components of information technology infrastructure. This study is an applied research in which meta-synthesis approach has been used for analysis. This research has been carried out using a meta-synthesis approach with a thorough and in-depth review of the subject and combines the findings of qualitative and quantitative research. In this regard, 118 articles on information security and information systems management were evaluated and 55 articles were selected. Then, by analyzing content analysis the relevant dimensions and codes were extracted and the importance and priority of each dimension was determined using Shannon entropy. Based on the findings of the research, knowledge about the value of information, the ability to retrieve information, the correct use of resources, and the coexistence of information and software has the highest importance among the 10 dimensions. Finally, following the research steps, a model for determining and deploying an effective information security management system was presented in three layers of identification, implementation structure, and design of the support system of the information security management system.

Today, entrepreneurship is recognized as a competitive advantage in the economies of the countries. The purpose of this study was to provide a model for the determination and effective deployment of entrepreneurial talent with a using meta-synthesis is done. This research is in terms of applied purpose and with Approach Meta-Synthesis. The researcher has done a thorough and in-depth review of the subject using the method of extension and combines the findings of qualitative and quantitative research. 118 articles in the field of entrepreneurial talent were evaluated, that in the end 55 articles selected and their dimensions and codes were extracted and their importance and priority were determined by the quantitative Shannon entropy method. Finally, following the research steps, the pattern of identifying and deploying entrepreneurship talent in three layers of determination , implementation structure and design of the entrepreneurial talent support design layer was presented.

Establishment of knowledge management need alignmentwith important components of domestic and foreign organizationsand balanced advancing of these components from stage to stage.An integrated model of organizational maturity with the models of effective implementation of knowledge management presents a new concept to evaluate the growth of the organizational components. This research aimed to effective implementation of knowledge management withstrategic alignment approach and balanced maturity. Due to the nature of the research and the data-collection method, this is a descriptive- survey research and in terms of purpose, this is an "applied" research. Population of this study includes the experts in studied population.122 people of them were selected as sample using stratified random method and required data was collected by a researcher made questionnaire.The face validity of research showed acceptable results According to the pre-test feedback andeliteopinions.Construct validity was evaluated by confirmatory factor analysis and this type of validity was confirmed according to the proper fitness of research direction model.Reliability of research tool was calculated equal to 0.974 using Cronbach's alpha which these values indicate that the reliability questionnaires was acceptable.Obtained data were analyzed using appropriate statistical tests and Smart PLS 3 and SPSS software.The analysis of the collected data suggests that in studied population, all indicators, components and factors of human resources are in good condition.Except the knowledge management process indicators, all indicators, components and structure factors are in good condition.Except repositories of knowledge and its indicators, other indicators, components and infrastructure factors are in good condition.None of the indicators, components and strategy factor is not in good condition.Finally, it was found that model dimensions ofeffective implementation of knowledge management do not have balanced maturity in studied population.

Knowledge management plays an important role in the success of organizations. Many factors like organizational culture affected on knowledge management. So, the aim of the study is to investigate the relationship between organizational culture and its dimension with knowledge management.

Cross-sectional descriptive analytical study was conducted in 2013. Study samples were 322 employees of 3 hospitals related to the Zahedan University of Medical Sciences who were selected through stratified-randomized sampling method. The data were collected by standard questionnaire of organizational culture and researcher made questionnaire of knowledge management and analyzed descriptively inferentially using SPSS version 18.

Test results of this study indicate that there is a positive and significant relationship between organizational culture and knowledge management. Other objectives of the test results indicate that among Components of organizational culture (clan, market, adhocracy) and knowledge management, there is a significant positive relationship and also, there is a negative and significant relationship between organizational bureaucratic culture and knowledge management.

Organizational culture is one of the main tools of a successful implementation of knowledge management in organizations. Changes in the organizational culture in order to establish knowledge management in educational- medical hospitals related to the University of Health and medical sciences of ZAHEDAN should be such That organizational tribe culture and organizational adhocracy culture to be considered in relation to other cultures.