جستجوی مقالات مرتبط با کلیدواژه « قابلیت های مدیریتی » در نشریات گروه « مدیریت »

Today, with the advent of digital developments and new technologies, the banking sector has become highly competitive and banks are working to improve their productivity and stay competitive. The purpose of the present study is to analyze the role of management and operational capabilities of digital strategy on productivity with mediating role of digital culture. This is a descriptive-correlational study and the Likert five-point spectrum questionnaire was used to collect data. The statistical population of the present study is chiefs, deputies, and management staff of the Northwest Branches of Tejarat Bank in Tehran. According to Morgan Krejcie's table, 260 people were selected from the statistical population of 152 and the sampling method was available in this study. Its content validity was confirmed by experts, academics and experts, and reliability of the instrument was at a good level by Cronbach's alpha (0.84). Structural equation modeling and in particular path analysis techniques have been used to test the research hypotheses. SPSS and PLS statistical software have been used for this purpose. The findings of the study showed that management capabilities, operational capabilities and digital culture had a significant effect on productivity and also the effect of operational capabilities on digital culture was significant but the effect of management capabilities on digital culture was not significant.

Based on a resource-based perspective, the service capabilities comprisemanagerial, organizational, marketing, and service quality components that can enhance the competitive position. Owing to the key roles these capabilities may play in isolation and independent of the performance, the current study aimed to investigate the dimensions and criteria of service capabilities in Iranian Small Enterprises (ESs) employing a combination of fuzzy AHP and fuzzy DEMATELand to analyze and delineate the intensity of relationships among them.Alarge gap in existing research on fuzzy DEMATEL weights concerns determination of weights. Hence, the present five-phase study set out to bridge this gap by proposing an innovative approach to determine weights. The research data were collected through a questionnaire and a survey of the views of 10 experts in the field and the analyses of the data underscored the paramount importance of the managerial and organizational capabilities. In addition, the "analysis and formulation of the strategy" criterion was found to be more important than the others. Overall, the criterion of "Corporate Quality" can be considered as the most important criterion in Iranian ESs which should be prioritized.