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عضویت

جستجوی مقالات مرتبط با کلیدواژه "workplace violence" در نشریات گروه "پزشکی"

  • Vahid Ghavami, Elahe Daghighbin, Mohammad Fathi, Fatemeh Kokabisaghi, Hamidreza Shabanikiya *
    Background

    Workplace violence has always been a serious chal-lenge in health care systems. It reduces employees’ satisfaction and productivity, and increases the potential for adverse medical events. This study aimed to determine the prevalence and predictors of workplace violence among hospital clinical staff.

    Methods

    This cross-sectional study was conducted on 140 hospital care staff including nurses and paramedics in 2022. The standard questionnaire of WHO on workplace violence in health sector was used to collect data. To describe the quantitative variables, the mean and standard deviations were utilized, and for analyzing the data, multiple logistic regression model was used. The analysis was performed using SPSS 26. 

    Results

    The results showed that 47.9% of the participants ex-perienced verbal violence at least once in the past year, and 19.3% experienced sexual violence. Regarding the perpetrators of violence, except for physical violence, colleagues accounted for the highest. Most physical violence cases against the clinical staff were perpetrated by one of the patient’s family members. Gender, marital status, and years of work experience were determined as predictors of workplace violence. Married male employees with limited work experience were disproportionately at risk of workplace violence.

    Conclusion

    Hospital clinical staff were exposed to all kinds of violence, especially verbal violence. Training personnel on the management of workplace violence and enhancing their communication skills and determining the scope, and predictors of workplace violence can help healthcare managers reduce the violence and its complications.

    Keywords: Hospitals, Paramedics, Workplace Violence
  • Sinh Minh Do, Nguyet Thi Nguyen, Anh Thi Lan Mai, Mai Thi Thuy Vu
    Background

    We aimed to describe nurses' perspectives on risk factors and strategies to control workplace violence.

    Methods

    To accomplish the study objectives, an online cross-sectional questionnaire-based investigation was conducted. The scales were developed in accordance with the guidelines provided by reputable organizations such as the International Labour Office (ILO), International Council of Nurses (ICN), WHO, and Public Services International (PSI), as well as previous scholarly works. Prior to implementation, the validity and reliability of the Likert scales were rigorously tested. The survey, conducted from March to May 2022, encompassed 163 public hospitals in Vietnam and was completed by 2,280 nurses employed in these institutions.

    Results

    According to nurses' perceptions, several key risk factors contribute to workplace violence (WPV). These include low socio-cultural awareness among patients and their family members, overcrowding in hospitals, non-compliance with hospital regulations, unrealistic expectations regarding treatment outcomes, communication issues among staff members. To effectively control WPV, nurses propose a range of strategies. These include enhancing the quality of hospital services and the hospital environment, fostering a positive workplace culture, establishing a comprehensive system for reporting and responding to incidents of WPV and developing patient care protocols. These strategies are believed to mitigate the occurrence and impact of WPV, ensuring a safer and more secure work environment for nurses.

    Conclusion

    Workplace violence in healthcare settings is influenced by organizational, clinical, and environmental risk factors. Nurses adopt a multi-component approach to manage workplace violence. This study provides valuable insights for developing effective strategies to combat workplace violence in Vietnam.

    Keywords: Coping With Violence, Nurses, Risk Factors Of Violence, Workplace Violence
  • رویا نصیری الماس، الهام جعفری، رقیه خرقانی*
    مقدمه

    خشونت در محل کار علیه کارکنان بهداشتی یک مشکل جهانی است و شیوع آن در میان ماماها بالا می باشد. هدف پژوهش تعیین تاثیر آموزش مهارت کنترل خشم بر خشونت شغلی و پرخاشگری در ماماهای مراکز درمانی زنجان بود.

    مواد و روش ها

    مطالعه مداخله ای نیمه تجربی بر روی 46 نفر از ماماهای شاغل در بیمارستانهای زنجان صورت گرفت. نمونه ها به صورت در دسترس از بیمارستانهای موسوی و بهمن شهر زنجان انتخاب و به روش بلوکه طبقه ای تصادفی به دو گروه مداخله  23 نفر (و کنترل) 23 نفر تقسیم شدند. گروه مداخله در هشت جلسه آموزش کنترل خشم آنلاین شرکت کردند. ابزار پژوهش شامل پرسشنامه ی اعمال منفی و پرسشنامه پرخاشگری اهواز بود. داده ها با استفاده از آزمون اندازه گیری تکراری تجزیه و تحلیل شدند.

    یافته ها

    قبل از مداخله نمره خشونت شغلی و پرخاشگری بین دو گروه تفاوت آماری معنی داری نداشت. خشونت شغلی و پرخاشگری بلافاصله بعد از اجرای جلسات آموزش و در پیگیری شش هفته بعد، در گروه مداخله به طور معنی داری از گروه کنترل کمتر بود (0.05˂p). تغییرات خشونت شغلی (میزان تغییرات 47.1 درصد) و پرخاشگری (میزان تغییرات 37.7 درصد) بین دو گروه مداخله و کنترل پس از تطبیق از نظر متغیرهای پایه معنی دار نبود. همچنین تغییرات در خرده مقیاس های پرخاشگری نیز معنی دار نبود.

    نتیجه گیری

    آموزش کنترل خشم منجر به کاهش پایدار خشونت شغلی و پرخاشگری علیه ماماها نمی شود. لذا انجام مداخلات بیشتر و پیشرفته تر در این زمینه ضروری به نظر می رسد.

    کلید واژگان: کنترل خشم, خشونت شغلی, پرخاشگری, ماما
    Roya Nasiri Almas, Elham Jafari, Roghieh Kharaghani*
    Background & objective

    Workplace violence against health workers is a global problem and the prevalence of it among midwives is high. The study aimed to determine the effects of anger management skills on occupational violence in midwives working in Zanjan medical centers.

    Materials & Methods

    The study was a semi-experimental intervention. From all the midwives working in the hospitals of Zanjan 46 people were selected using the convenience method and were divided into two intervention (n=23) and control (n=23) through stratified random blocked method. Intervention group participated in eight 60-minute sessions of anger management training. The research tool included negative actions questionnaires and Ahvaz Aggression Questionnaire. The data was analyzed using repeated measurement test.

    Results

    Before the intervention, there was no statistically significant differences in the score of occupational violence and aggression between the two groups. The occupational violence was significantly lower in the intervention group immediately after the intervention and in six-week follow-up (P˂0.05). Also, aggression in the intervention group immediately after the intervention and in the six-week follow-up was significantly lower in the intervention group (P˂0.05). However, the changes between the groups after adjustment with the baseline variables in occupational violence and aggression were not statistically significant.

    Conclusion

    it seems that anger management training is not effective on occupational violence against midwives. Therefore, there is a need for more advanced interventions in this field.

    Keywords: Anger Management, Workplace Violence, Aggression, Midwife
  • روح انگیز نوروزی نیا، رامین احمدزاده، سیما فیض الله زاده*
    مقدمه

    کارکنان نظام سلامت، خصوصا آنها که مانند کارکنان فوریت های پزشکی مستقیما با بیماران در تماس هستند، بیشتر در معرض خشونت محل کار قرار دارند. از عوارض خشونت محل کار استرس شغلی است. این مطالعه با هدف بررسی فراوانی خشونت محل کار و ارتباط آن با استرس شغلی در کارکنان فوریت های پزشکی استان البرز در سال 1401 انجام شد.

    روش کار

    این مطالعه توصیفی همبستگی روی 124 نفر از کارکنان فوریت های پزشکی پایگاه های جاده ای و شهری استان البرز، انجام شد. ابزارهای مورد استفاده، پرسشنامه فارسی، برگرفته از پرسشنامه استاندارد خشونت محل کار و پرسشنامه استرس شغلی موسسه سلامت و ایمنی انگلستان بود. تجزیه و تحلیل داده ها با آمار توصیفی و استنباطی و استفاده از نرم افزار SPSS.26 انجام شد.

    نتایج

    (62%) افراد مورد مطالعه، مورد خشونت فیزیکی و (90 %) مورد خشونت روانی قرار گرفته بودند. بیشترین زمان بروز خشونت فیزیکی (47/4%) و خشونت روانی (41/4%) در شیفت عصر و کمترین میزان در شیفت صبح رخ داده بود. میانگین استرس شغلی کارکنان پایگاه های شهری و جاده ای، در سطح بالا و به ترتیب 49/1 ± 120.4 و 76/16 بود. استرس شغلی با سابقه کار و سن کارکنان رابطه معنی داری داشت و با افزایش سن و سابقه استرس شغلی کمتربود.

    نتیجه گیری

    کارکنان فوریت پزشکی اغلب اولین درمانگرانی هستند که در شرایط پرتنش و اضطراب با بیمار و خانواده آن ها روبرو شده و اغلب با خشونت بیمار یا همراه وی روبرو میشوند که منجر به تجربه استرس شغلی بیشتری در آنان میگردد.

    کلید واژگان: خشونت محل کار, استرس شغلی, کارکنان فوریت های پزشکی
    Roohangiz Norouzinia, Ramin Ahmadzadeh, Sima Feizolahzadeh *
    Introduction

    Health system workers, especially those like emergency medical personnel who are in direct contact with patients, are highly susceptible to workplace violence. A significant consequence of such violence is occupational stress. This study aims to explore the prevalence of workplace violence and its association with occupational stress among emergency medical workers in Alborz province in the year 2022.

    Methods

    This descriptive correlational study was conducted with 124 emergency medical workers at road and urban bases in Alborz province. The research tools included a Persian-adapted standard workplace violence questionnaire and the occupational stress questionnaire from the Health and Safety Institute of England. Data were analyzed using descriptive and inferential statistics via SPSS software, version 26.

    Results

    The findings revealed that 62.1% of participants experienced physical violence, and 90% faced psychological violence. The highest incidence of physical (47.4%) and psychological (41.4%) violence occurred during the evening shift, while the morning shift saw the lowest rates. The average occupational stress levels for workers at road and urban bases were significantly high, measured at 120.5 ± 11.49 and 110.8 ± 16.76, respectively. Occupational stress was found to correlate negatively with the age and work experience of the employees, indicating lower stress levels with increasing age and experience.

    Conclusion

    Emergency medical workers often face highly stressful and anxious situations involving patients and their families. The nature of their work frequently exposes them to violence from patients or their companions, leading to heightened occupational stress.

    Keywords: Workplace Violence, Occupational Stress, Paramedical Workers
  • عباس عدنان کامل، علی مهداد*، احمد عبدالکاظم جونی، ایلناز سجادیان
    مقدمه

    وجود خشونت در محیط کار بیمارستان ها عاملی تهدیدکننده برای سلامت روان شناختی پرستاران است. بر این اساس، پژوهش حاضر با هدف تعیین نقش تعدیل کنندگی ادراک حمایت اجتماعی در رابطه میان خشونت در محیط کار (جسمی، کلامی و آزار جنسی) با نشانگان استرس پس از سانحه (PTSD) در میان پرستاران شهر کربلا اجرا شد.

    روش بررسی

    روش پژوهش توصیفی از نوع همبستگی که از تحلیل رگرسیون سلسله مراتبی استفاده شده است. جامعه آماری پژوهش، شامل کلیه پرستاران بیمارستان های شهر کربلا در کشور عراق در بهار 1401 بود، که از میان آن ها، 349 نفر به صورت در دسترس انتخاب شدند. داده ها با استفاده از پرسشنامه خشونت در محیط کار، پرسشنامه نشانگان استرس پس از سانحه و پرسشنامه حمایت اجتماعی ادراک شده جمع آوری شدند. برای تحلیل داده ها از آزمون های آماری ضریب همبستگی پیرسون و تحلیل رگرسیون سلسله مراتبی از طریق نرم افزار 26.SPSS استفاده شد.

    نتایج

    نتایج نشان داد که حمایت اجتماعی ادراک شده رابطه بین خشونت (جسمی، کلامی و آزار جنسی) را با نشانگان استرس پس از سانحه تعدیل می کند (0/01>p). به این معنی که وقتی حمایت اجتماعی ادراک شده پائین است، خشونت(جسمی، کلامی و آزار جنسی) با نشانگان استرس پس از سانحه دارای رابطه مثبت نیرومندتری است (0/01>p).

    نتیجه گیری

    بر اساس نتایج مطالعه حاضر می توان نتیجه گرفت که ادراک حمایت اجتماعی متغیری ضروری برای جلوگیری از اثرات مخرب خشونت در محیط های کاری پرستاران است. بر این اساس، به دلیل نقش و اهمیت ادراک حمایت اجتماعی در پرستاران، توجه به این یافته مهم باید مدنظر مدیران و سیاست گزاران سازمان های بهداشتی و درمانی قرار بگیرد.

    کلید واژگان: ادراک حمایت اجتماعی, خشونت در محیط کار, نشانگان استرس پس از سانحه, پرستاران, عراق
    Abbas Adnan Kamel, Ali Mehdad*, Ahmed Abdulkadhim Johni, Ilnaz Sajjadian
    Introduction

    The presence of violence in the workplace is a threatening factor for nurses’ psychological health. Therefore, the present study was conducted to determine the moderating role of perceived social support in the relationship between workplace violence (physical, Verbal, and sexual harassment) with Post Traumatic Stress Disorders symptoms among nurses in Karbala City, Iraq. 

    Materials and Methods

    The research method was a descriptive correlation and was used in hierarchical regression analysis. The statistical population of the research included all the hospital nurses of the city of Karbala in Iraq in the summer of 2023. Three hundred and forty-nine nurses were selected by convenience sampling method. The data were collected using the violence in workplace questionnaire, Post Traumatic Stress Disorders symptoms checklist, and perceived social support questionnaire. To analyze data, Pearson's correlation coefficient and hierarchical regression analysis statistical tests were used by SPSS software, 26 versions. 

    Results

    The results revealed that perceived social support moderates the relationship between violence in the workplace (physical, verbal, and sexual harassment) and post-traumatic stress symptoms (p<0.01). It means, that when the perceived social support is low, hostility at the workplace (physical, verbal, and sexual harassment) has a stronger relationship with post-traumatic stress symptoms (p<0.01).

    Conclusion

    Based on the results of the present study, perceived social support is a necessary variable to prevent the destructive effects of violence in nurses' work settings. Therefore, due to the role and importance of the perception of social support among nurses, attention to this important finding should be taken into consideration by managers and policymakers of healthcare organizations.

    Keywords: Perceived Social Support, Workplace Violence, Post Traumatic Stress Disorders, Nurses, Iraq
  • علیرضا حیدری *، سکینه بیگم کاظمی، محمدجواد کبیر، زهرا خطیرنامنی، محمدمهدی زرگران، منصوره لطفی، سجاد معینی، زهرا شرکت اردبیلی
    زمینه

    خشونت محل کار در نظام بهداشتی و درمانی به یک موضوع مهم در سیاست گذاری در سال های اخیر تبدیل شده و به عنوان یکی از مهم ترین و پیچیده ترین مسایل نظام مطرح می باشد. با توجه به عدم انجام مطالعه ای مشابه در استان گلستان، این مطالعه با هدف تعیین میزان مواجهه با خشونت محل کار علیه پرستاران و عوامل مرتبط با آن انجام گرفت.

    روش کار

    این مطالعه مقطعی، در بیمارستان های تابعه دانشگاه علوم پزشکی گلستان در سال 1400 انجام شد. 293 نفر از پرستاران، پس از نمونه گیری به روش طبقه ای تصادفی وارد مطالعه شدند. ابزار جمع آوری داده ها، متغیرهای دموگرافیک و شغلی و همچنین پرسشنامه خشونت محل کار بود و با کمک روش های آمار توصیفی و آزمون های من- ویتنی، اسپیرمن، کروسکال-والیس و کای اسکویر در نرم افزار SPSS-23 در سطح معناداری 0/05 تحلیل شد.

    یافته ها

    میانگین سنی پرستاران شرکت کننده در مطالعه 7/16 ±33/93 سال و میانگین سابقه کار آنها 6/32 ±9/82 سال بود. 82/6 درصد زن و بقیه مرد بودند. میزان شیوع خشونت محیط کار در مدت یکسال 86 درصد بود. خشونت های روانی و فیزیکی به ترتیب با فراوانی 79/5 درصد و 42/7 درصد دارای بیشترین رخداد بودند. 57/7 درصد پرستاران، خشونت ایجاد شده را گزارش نکرده بودند. در مقابل این خشونت ها، بیشترین واکنش پرستاران مورد مطالعه دعوت کردن مهاجم به آرامش، در میان گذاشتن موضوع با همکاران و عدم اقدام خاص به ترتیب با فراوانی 42/3 درصد، 23/5 درصد و 19/5 درصد بود. بین خشونت فیزیکی با متغیر جنسی پرستاران (0/024= P) و بخش خدمتی (0/003= P) ارتباط معناداری مشاهده شد. خشونت جنسی نیز با بخش خدمتی پرستاران (0/046= P) ارتباط معناداری داشت. بین خشونت نژادی با متغیر جنسی (0/001= P)، بخش خدمتی (0/028= P) و شیفت کاری (0/005= P) رابطه معناداری مشاهده شد.

    نتیجه گیری

    طبق نتایج، میزان شیوع خشونت محیط کار بطور کلی در مدت یکسال میزان بالایی داشت، ولی اکثر پرستاران خشونت ایجاد شده را گزارش نکرده بودند. بنابراین، سیاست گذاران درمانی و مدیران بیمارستانی باید ارتقا مهارت های ارتباطی پرستاران، تدابیر امنیتی، آموزش کارکنان درباره مدیریت خشم و کاهش فشار کاری پرستاران را مد نظر قرار دهند.

    کلید واژگان: خشونت محل کار, بیمارستان ها, پرستاران
    Alireza Heidari *, Sakine Beygom Kazemi, Mohammad Javad Kabir, Zahra Khatirnamani, Mohammad Mehdi Zargaran, Mansoureh Lotfi, Sajad Moeini, Zahra Sherkat Ardebili
    Background

    Workplace violence in the healthcare system has become an important policymaking issue in recent years and is considered one of the most complex issues for the governmental system. Due to the lack of a similar study in Golestan province, this study was conducted to determine the level of exposure to workplace violence against nurses and the factors related to it.

    Methods

    This cross-sectional study was conducted in hospitals affiliated with Golestan University of Medical Sciences in 2021 Where 293 nurses were included after random stratified sampling. The data collection tool was demographic and occupational variables as well as the workplace violence questionnaire and data analysis was done by descriptive statistics methods and Mann-Whitney, Spearman, Kruskal-Wallis, and Chi-square tests in SPSS-23 software at a significance level of 0.05.

    Results

    The average age of the nurses participating in the study was 33.93 ± 7.16 years and their average work experience was 9.82 ± 6.32 years. Among the subjects, 82.6% were women and the rest were men. The prevalence of workplace violence was 86% in one year. Mental and physical violence with a frequency of 79.5% and 42.7%, respectively, had the highest occurrences. Also, 57.7% did not report any act of violence. In front of these acts of violence, the most reactions were inviting the attacker to calm down (42.3%), discussing the issue with colleagues (23.5%), and not taking any specific action (19.5%). There was a significant relationship between physical violence and gender (P-value=0.024) and department of hospital (P-value=0.003). Sexual violence was also significantly related to department of hospital (P-value=0.046). Also, there was a significant relationship between racial violence and gender (P-value=0.001), department of hospital (P-value=0.028), and work shift (P-value=0.005).

    Conclusion

    According to the results, the prevalence of workplace violence was generally high in one year, but most of the nurses did not report any act of violence. Therefore, medical policymakers and hospital managers should consider improving nurses' communication skills, and security measures, training staff on anger management, and reducing nurses' workload.

    Keywords: Workplace Violence, Hospitals, Nurses
  • WajeehaMusharraf *, Sudhir ShankarMane, HabeebaMusharraf

    Workplace violence in hospitals, specifically in emergency departments (ED), has become a growing concern in recent years. This violence can come from patients, their families, or visitors and can take the form of verbal or physical attacks. Preventing violence in EDs can be achieved through design modifications with minimal personnel and infrastructure requirements. Infrastructure design plays a crucial role in reducing the risk of violence. Private lockers should be available at the ED entrance to limit dangerous objects being brought into the department. Furnishings should be fixed to prevent them from being used as weapons, and evacuation should be facilitated through open rows of seating. Positive distractions, such as gardens or natural areas visible through windows, can reduce stress in patients and lower aggression. Ligature points should be eliminated and tamper-resistant items should be provided to reduce dangers in the built environment. The triage desk should be positioned in a secure area with access control and panic buttons available for staff. Hidden exits should be provided in case of violence and emergency exits should open outward and be lockable only fromthe outside. It seems that preventing violence in EDs requires a combination of management, technology, planning, and physical design. Proper infrastructure design can play a crucial role in reducing the risk of violence, and healthcare professionals, administrators, and architects should be aware of best practices in ED design.

    Keywords: Aggression, Architecture, Emergency Department, Hospital Design, Construction, HospitalPlanning, Workplace Violence
  • Ebrahim Aliafsari Mamaghani, Azad Rahmani, Hadi Hassankhani, Vahid Zamanzadeh, Sue Dean, Alireza Irajpour, Arman Azadi
    Background

    Workplace violence against nursing students is a common phenomenon. This study aimed to investigate Iranian nursing students’ experiences of workplace violence, including their reaction to violence and the consequences and the effects of such violence on the students.

    Method

    The study participants were undergraduate nursing students. The data were collected using semi-structured, in-depth face-to-face interviews. Data analysis was carried out with qualitative approach using conventional content analysis.

    Results

    Four categories were extracted from the analysis of the interview transcriptions: vertical violence, horizontal violence, reaction to violence and consequences of violence. Nurses were the major imposers of violence against students and psychological and verbal violations were the most of used forms of violence. The students reacted to violence in the forms of counteracting, reporting, disregarding and considering as commonplace.

    Conclusions

    Workplace violence is a common phenomenon experienced by nursing students in this study, which causes devastating individual, educational, and professional impacts. Action plans including providing safe environment and appropriate support from nurses and educators should be developed in clinical settings to intervene and to prevent workplace violence.

    Keywords: Workplace violence, nursing students, vertical violence, horizontal violence, clinical education
  • شهنام عرشی، علی اصغر کلاهی
    زمینه و  هدف

    هدف از انجام این مطالعه تعیین میزان بروز خشونت محل کار علیه دستیاران رشته‌های تخصص بالینی پزشکی در دانشگاه علوم پزشکی شهید بهشتی در سال 1398 و همچنین مقایسه آن بین رشته‌های تخصصی بالینی پزشکی بود.

    روش اجرا: 

    این مطالعه توصیفی-تحلیلی با مشارکت 219 دستیار تخصص بالینی پزشکی دانشگاه علوم پزشکی شهید بهشتی در سال 1398 انجام شد. برای جمع‌آوری داده، نسخه‌ی ویرایش شده‌ای از پرسشنامه‌ی Workplace Violence In The Health Sector Country Case Study در یک جلسه مصاحبه تکمیل شد.

    یافته‌ها: 

    از مجموع 219 دستیار مورد مطالعه، 85 (8/38%) دستیار حداقل یک بار در 12 ماه گذشته مورد خشونت فیزیکی و 207 (5/94%) دستیار نیز حداقل یک بار در این مدت مورد خشونت روانی محل کار قرار گرفته بودند. در طی 12 ماه گذشته، 21 (8/80%) دستیار طب اورژانس، 11 (7/64%) دستیار روان‌پزشکی، 31 (47%) دستیار گروه رشته‌های جراحی و 22 (20%) دستیار گروه رشته‌های داخلی تجربه خشونت فیزیکی محل کار داشتند. دستیاران جوان‌تر (p-value=0.04) و زن (p-value<0.01) کمتر از سایر دستیاران مورد خشونت فیزیکی محل کار قرار گرفته بودند.

    نتیجه‌گیری:

     مطالعه نشان داد حدود یک سوم از دستیاران مورد مطالعه، حداقل یک بار مورد خشونت فیزیکی و تقریبا تمام دستیاران حداقل یک بار مورد خشونت روانی محل کار در طول 12 ماه گذشته قرار گرفته بودند. وضعیت نامناسب دستیاران از نظر خشونت‌های فیزیکی و روانی محل کار، تدوین و اجرای دستورالعمل‌های پیش‌گیرانه متناسب با فرهنگ و جامعه ایران، نیازی جدی و ضروری است.

    کلید واژگان: خشونت محل کار, دستیاران بالینی پزشکی, بیمارستان
    Shahnam Arshi, AliAsghar Kolahi
    Background and Objective

     The objective of this study was to determine the incidence of workplace violence (WPV) against residents of clinical medicine in Shahid Beheshti University of Medical Sciences in 1398 and also to compare it between different clinical specialties.

    Materials and Methods

     This descriptive-analytical study was conducted with the participation of 219 clinical medical residents of Shahid Beheshti University of Medical Sciences in 1398. To collect data, an edited version of the Workplace Violence in the Health Sector Country Case Study questionnaire was completed in one interview session.

    Results

     Total of 219 residents were studied, of which 85 (38.8%) had experienced physical WPV at least once in the last 12 months and 207 (94.5%) were subjected to psychological WPV at least once during this period. During the last 12 months, 21 (80.8%) emergency medicine, 11 (64.7%) psychiatry, 31 (47.0%) surgical sciences, and 22 (20.0%) internal medicine residents, had experienced physical WPV. In contrast, of the total 219 residents. Younger (P=0.04) and female (P<0.001) residents were less likely to encounter physical WPV than their colleagues.

    Conclusion

     Nearly one-third of the studied residents had been subjected to at least one episode of physical WPV, and roughly all had encountered psychological WPV at least once in the past 12 months. Unfavorable situation of residents in terms of physical and psychological WPV, underscores the urgent need and necessity of developing preventive guidelines appropriate to the culture and society of Iran.

    Keywords: Workplace Violence, Medical Residents, Hospital
  • Amandeep Singh, Piyush Ranjan *, Archana Kumari, Siddharth Sarkar, Tanveer Kaur, Ramesh Aggarwal, Ashish Datt Upadhyay, Biswaroop Chakrawarty, Jamshed Nayer, Mohit Joshi, Avinash Chakrawarty
    BACKGROUND

    The study was conducted to assess the different components of communication skills and barriers to practicing good communication skills among resident doctors in a health care setting.

    MATERIALS AND METHODS

    A web‑based cross‑sectional survey was performed, and data were collected using a pre‑validated questionnaire with a Cronbach’s alpha (0.88). A total of 431 responses were statistically analyzed. Chi‑square test was used to associate the socio‑demographics and communication skills. Regression analysis was conducted to analyze the association between various communication domains and barriers, which were adjusted for potential confounders such as age and gender.

    RESULTS

    Resident doctors have differential levels of competencies in each domain of communication skills. Around two‑thirds of the residents did not practice good communication skills while breaking the bad news and reported poor para‑verbal skills. Some of the most common barriers to practicing good communication skills were found to be an infrastructural deficit, lack of time, and long working hours. These barriers significantly affected the communication skills such as para‑verbal skills {[‑0.32; P < 0.01; C.I (‑0.54 to ‑0.09), [‑0.27, P < 0.05, C.I (‑0.54 to. 004)], [‑0.32, P < 0.01, (0.07–0.56)]}, the ability to break bad news {[‑0.42, P < 0.01, (‑0.73 to ‑0.11)], [‑0.35, P < 0.05, (‑0.75 to ‑0.35)], [0.48, P < 0.01, (0.12–0.84)]}, and communication with patients/attendants {[0.39, P < 0.01, C.I (‑0.71 to ‑0.06)], [‑0.88, P < 0.001, C.I (‑1.2 to ‑0.48)], [‑0.88, P < 0.001, C.I (‑1.2 to ‑0.48)]} after adjustment for confounding such as age and gender.

    CONCLUSION

    There is a scope for improvement in practicing good communication skills with patients, among the residents doctors in India. Structured modules for training and evaluation should be implemented in the medical curriculum.

    Keywords: Communication, communication barriers, health personnel, workplace violence
  • مریم مدرس، شبنم فیضی*
    پیش زمینه و هدف

    شناخت خشونت در محل کار به خصوص در مراکز مامایی یکی از مشکلات جدی در سطح جهان است. بنابراین فراهم نمودن اطلاعات زمینه ای لازم برای برنامه ریزی و سیاست گذاری مناسب لازم است. این پژوهش باهدف تعیین میزان خشونت کلامی و فیزیکی در بیمارستان های دولتی ارایه دهنده خدمات مامایی شهر تهران در سال 1400 انجام شد.

    مواد و روش کار

    مطالعه مقطعی حاضر بر روی 370 مامای شاغل در بیمارستان های دولتی از اسفند 1399 تا مرداد سال 1400 در شهر تهران انجام گرفت. پس از نمونه گیری 2 مرحله ای خوشه ای در انتخاب بیمارستان ها در نهایت 10 بیمارستان دولتی دارای بخش زنان و زایمان وارد مطالعه شدند و ماماهای شاغل در بخش های زنان و زایمان به صورت در دسترس و بر اساس معیارهای ورود وارد مطالعه شدند. داده ها با استفاده از پرسشنامه خشونت در محل کار رحمانی و همکاران که پایایی آن در این مطالعه نیز بررسی و تایید شد، جمع آوری گردید. تجزیه و تحلیل آماری داده ها با استفاده از نسخه 22 نرم افزار SPSS و آزمون تی مستقل انجام شد.

    یافته ها: 

    در کل 4/41 درصد از ماماها خشونت کلامی و 3/7 درصد خشونت فیزیکی را طی 12 ماه گذشته در محل کار خود گزارش کردند. خشونت اعمال شده، بیشتر از سوی بیماران و بعد همراهان آن ها به ترتیب (4/70 درصد) و (9/52 درصد) بود.

    بحث و نتیجه گیری:

     خشونت کلامی غالب ترین خشونتی است که توسط بیماران و همراهان آن ها در محل کار مامایی انجام می شود. بنابراین، برقراری سیستم رسمی گزارش دهی خشونت و آموزش راهکارهای مقابله با خشونت شغلی از سوی مدیران ضروری است.

    کلید واژگان: ماما, خشونت شغلی, خشونت کلامی, خشونت فیزیکی, خشونت محل کار
    Maryam Modarres, Shabnam Feyzi*
    Background & Aims

    Recognizing workplace violence, especially in midwifery centers, is one of the serious issues worldwide. So, providing background information on violence against midwives is necessary for proper planning and policy-making. This study aimed to determine the status of verbal and physical violence against midwives working in public hospitals in Tehran in 2021.

    Methods & Materials: 

    This cross-sectional study was performed on 370 midwives working in public hospitals from February 2021 to July 2021 in Tehran. After 2-stage cluster sampling in selection of the hospitals, ten teaching hospitals with obstetrics and gynecology wards were included in the study and midwives working in the obstetrics and gynecology wards were included based on convenience sampling and according to the inclusion criteria. The data was collected using the workplace violence questionnaire of Rahmani and colleagues which its reliability and validity were also evaluated and confirmed in this study. Data were analyzed in SPSS software version 22 using an independent t-test.

    Results

    Overall, 41.4 percent of midwives reported experiencing verbal violence and 7.3 percent reported physical violence at work in the last 12 months. Physical and verbal violence were mostly committed by patients (70.4 percent) and then by their companions (52.9 percent), respectively.

    Conclusion

    Verbal violence is the most dominant violence perpetrated by patients and their companions in midwifery workplaces. Therefore, establishing a formal violence reporting system and teaching how to deal with occupational violence by hospital officials is essential.

    Keywords: Midwife, Occupational Violence, Physical Violence, Verbal Violence, Workplace Violence
  • نیما صادق زاده، یاسر مرادی*، حسین جعفری زاده، وحید علی نژاد
    پیش زمینه و هدف

    خشونت محل کار یکی از انواع خطرات شغلی است که به طور فزاینده ای در سراسر جهان در حال رشد می باشد. شیفت های طولانی، استرس های شدید، محیط های منزوی و کنترل نشده، تماس مستقیم با مددجویان مضطرب و ماهیت کاری، تماما پرسنل فوریت های پزشکی را در معرض خطر رویارویی با انواع خشونت های محل کار قرار می دهد. این مطالعه باهدف تعیین شیوع خشونت محیط کار،  نحوه مواجهه و پیامدهای آن در کارکنان فوریت های پزشکی استان آذربایجان غربی انجام شد.

    مواد و روش کار

    این مطالعه توصیفی- مقطعی در سال 1401 در استان آذربایجان غربی انجام شد. تعداد 400 نفر از کارکنان عملیاتی فوریت های پزشکی به صورت نمونه گیری در دسترس وارد مطالعه شدند. در این پژوهش به منظور جمع آوری داده ها از پرسشنامه استاندارد خشونت محل کار در بخش بهداشت به صورت الکترونیکی استفاده شد. داده ها با استفاده از نرم افزار SPSS نسخه 26 مورد تجزیه وتحلیل قرار گرفتند. برای توصیف داده ها از آمار توصیفی مثل فراوانی مطلق، میانگین، انحراف معیار و میانگین درصدی استفاده شد.

    یافته ها: 

    نتایج نشان داد که 61درصد کارکنان فوریت های پزشکی در یک سال گذشته خشونت محل کار را تجربه کرده اند که 3/54درصد خشونت کلامی،3/19درصد خشونت فیزیکی، 18درصد خشونت قومیتی و 10درصد خشونت جنسی بوده است. کارکنان فوریت های پزشکی در پاسخ به تمامی انواع خشونت های محل کار تجربه شده، غالبا مهاجم را به آرامش دعوت کرده و ازنظر آنان علت عدم گزارش، بی فایده بودن گزارش دهی مشخص شد. همچنین اکثرا از نحوه رسیدگی به حوادث گزارش شده بسیار ناراضی بودند.

    بحث و نتیجه گیری: 

    کارکنان عملیاتی فوریت های پزشکی در معرض خشونت بالایی قرار دارند. لذا ضروری است زمینه های لازم برای کاهش و پیشگیری از خشونت محل کار و افزایش امنیت در این کارکنان از قبیل آموزش عموم مردم با حرفه فوریت های پزشکی و شرایط کاری پرتنش، تدوین سیستم گزارش دهی حوادث خشونت و رسیدگی به آن و تبیین سیستم های حمایتی از آسیب دیده گان فراهم گردد.

    کلید واژگان: فوریت های پزشکی, اورژانس پیش بیمارستانی, خشونت محل کار
    Nima Sadeghzadeh, Yaser Moradi*, Hossein Jafarizadeh, Vahid Alinejad
    Background & Aims

    Workplace violence is one of the occupational hazards that are increasingly growing worldwide. Long shifts, intense stress, isolated and uncontrolled environments, direct contact with anxious patients, and the nature of work, all put emergency medical staff at risk of workplace violence. This study was conducted to determine the prevalence of workplace violence, the ways of encounter it and its consequences on emergency medical staff of West Azerbaijan province, Iran.

    Materials & Methods

    This descriptive cross-sectional study was conducted in West Azerbaijan province, Iran .in 2022. Four hundred medical emergency staff were enrolled in the study through convenience sampling method. The data were collected using a standard electronical questionnaire about workplace violence in the health department. The collected data were analyzed using IBM SPSS Statistics, version 26. Descriptive statistics (absolute frequency, mean, standard deviation, and Average percentage) were used to analyze the data.

    Results

    The results showed that 61% of emergency medical staff had experienced workplace violence in the past year, which was 54.3% verbal violence, 19.3% physical violence, 18% ethnic violence, and 10% sexual violence. In response to all types of workplace violence experienced, emergency medical staff often invited the attacker to calm down, and the reason for not reporting the incident from their viewpoint was the futility of reporting. Also, most were very dissatisfied with how the reported incidents were handled.

    Conclusion

    Emergency medical staff are exposed to high levels of violence. Therefore, it is necessary to have the essential fields to reduce and prevent violence in the workplace and increase the security of these employees, such as training the general public in the profession of emergency medicine and stressful working conditions, developing a system for reporting and handling violent incidents, and explanation of the support systems for the victims should be provided.

    Keywords: Emergency Medical Staff, Pre-Hospital Emergency, Workplace Violence
  • Alireza Baratloo, Peyman Saberian, Mahdi Rezaie, Pirhossein Kolivand, Parisa Hasani-Sharamin, Maryam Bahreini
    Objective

    This study was implemented to assess various types of violent incidents involving emergency medical technicians (EMTs) working in Tehran, Iran. Furthermore, the characteristics of violent people and possible causes of their violence were assessed. 

    Methods

    In this cross-sectional study, 500 EMTs working in the capital city of Tehran were randomly invited. The participants were asked to fill out a questionnaire of workplace violence. Univariate and multivariate logistic regression were also performed for identifying the possible risk factors of violence. In addition, the distribution and association of violence patterns were also analyzed considering demographic features and characteristics of violent people. 

    Results

    In total, 320 EMTs with the mean age of 31.8 ± 6.7 years participated, 315 (98.4%) of whom were men. Overall, 279 (87.2%) out of the 320 participants experienced 654 episodes of violence, mostly bullying, in the last 4 months. The relationship between the level of education and experiencing violent incidents was statistically significant (p=0.035). Also, non-Persian EMTs had experienced significantly more violent behaviors than Persian EMTs [171 (91.0%) vs. 108 (81.8%); p=0.016]. Nonetheless, the prevalence of violent incidents was not significantly correlated with marital status, years of work experience, employment situation, and working hours. The odds of facing violent behavior among EMTs with associate degree was 2.9 times higher than those with technical diploma (p=0.048). Furthermore, the odds of experiencing violence among non-Persian EMTs was 2.2 times higher than Persian EMTs (p=0.039). 

    Conclusion

    We found that EMTs had faced numerous episodes of violence in their workplace, especially verbal threats, which were more prevalently committed by patients’ relatives during night shifts.

    Keywords: Aggression, Emergency Medical Technicians, Emergency Medical Services, Iran, Workplace Violence
  • Dong Hoon Lee, Sang Soo Han, Duk Ho Kim, Eui Chung Kim, Eun Hae Lee, Ju Ok Park, Choung Ah Lee *
    Background

    Elder abuse is predicted toincrease with the rapid population ageing in many countries. Violent injury is influenced by individual factors as well as interpersonal and social relationships, with different manifes-tations based on changes in the socioeconomic position of older adults. We comparatively investigated the clin-ical and injury characteristics of physical violence in the elderly with those in another age group.

    Methods

    We included elderly patients (age ≥65 years) who visited six emergency departments (ED) with vio-lence-induced injuries in 2017. The control group comprised patients aged 45–64 years, selected by 1:2 match-ing based on hospital and sex. Data were extracted from the National Emergency Department Information System and electronic medical records. Both groups were compared for injury mechanism, injury location, ac-tivity during injury, diagnosis, and clinical outcomes.

    Results

    Among the 316,944 patients who presented to the 6 ED, 89,178 (28.1%) had traumatic injuries, and 1.6% and 4.5% of injuries were sustained due to violence in the ≥65 and 45–64 year age groups, respectively. There were no significant intergroup differences in the perpetrator (P=0.27), body parts affected (P=0.63), and diagnosis (P=0.23), whereas the older adult group had a significantly higher proportion of traumatic injury by fall (P=0.01), at road and traffic facilities (P=0.01), during work (P=0.01), and multiple injuries (P<0.01).

    Conclusion

    The increase in non-regular workers in the elderly after retirement may have increased the risk of traumatic workplace injuries. As workplace injuries may be a new risk factor for physical violence in the elderly, institutional workplace injury prevention policy is needed.

    Keywords: Workplace violence, Physical violence, Violence
  • Fahimeh Ghasemi Charati, Ravanbakhsh Esmaeili, Noraddin Mousavi Nasab, Hedayat Jafari*
    Background

    Violence is a critical phenomenon in clinical settings, which negatively affects the nurses’ quality of working life (QoWL).

    Objectives

    The aim of this study was to determine occupational violence and its association with nurses’ QoWL in intensive care units.

    Methods

    This was a descriptive, analytical, correlational study, the participants of which were 220 nurses working in the intensive care units of Mazandaran educational-medical centers. The participants were selected by using the stratified random sampling method in 2019. Data collection instruments were three questionnaires, namely Dumont Occupational Violence, Walton QoWL, and Demographic Information. The data were analyzed using SPSS, version 24, and descriptive and inferential statistics.

    Results

    Overall, 63.2% of the participants rated their QoWL as average, and 68.3% of the nurses stated that they had experienced violent behaviors from their nursing colleagues. Also, people with higher incomes had significantly higher QoWL (P = 0.003). In general, there was a significant negative correlation between occupational violence and QoWL (P = 0.01, r = -0.173).

    Conclusions

    By taking into account the various aspects of QoWL, nurse managers should adopt effective strategies to create favorable working conditions to improve the QoWL of nurses and reduce the incidence of violent behaviors.

    Keywords: Nursing, Workplace Violence, Quality of Life, Intensive Care Units
  • Hamidreza Shabanikiya, Fatemeh Kokabisaghi, Morteza Mojtabaeian, Tara Sahebi, Mehdi Varmaghani*
    Background

    Violence is increasing in societies and workplaces around the world. This study aimed to review the literature on violence against paramedics in the prehospital setting and estimate the related exposure rates and types.

    Materials and Methods

    The study was conducted based on the guidelines of systematic reviews and meta-analyses. The literature on the prevalence of workplace violence against paramedics published from January 1990 to September 2019 was searched in PubMed, Web of Science, Scopus, ProQuest, and Embase databases. The prevalence of violence was measured by using the random-effects model in Stata software. Sub-group analysis and meta-regression models were applied to explain the sources of heterogeneities.

    Results

    The prevalence of overall violence, physical violence, verbal violence, and sexual harassment among study subjects were calculated to be 0.66 (95% CI CI: 0.20-1.11), 0.25 (CI: 0.16- 0.34), 0.58 (CI: 0.29-0.86) and 0.16 (CI: 0.09-0.22), respectively. There was no significant difference between male and female paramedics in terms of violence types. However, the prevalence of sexual harassment among women was higher than men (24% vs. 6%). The highest rate of physical violence and sexual harassment belonged to Europe and North America, while they had the lowest verbal violence. Asia and Australia had the lowest rate of physical violence and sexual harassment. 

    Conclusion

    Prehospital emergency service providers face a higher risk of potential exposure to violence in health care settings. This issue necessitates the special attention of prehospital care administrators to reduce the risk and related consequences of workplace violence by taking effective measures.

    Keywords: Paramedics, Workplace violence, Meta-analysis, Assaultive Behavior
  • مریم معاون سعیدی*، مرضیه مختاری، علی غفاریان، ابوالفضل محمدنژاد، زهرا محرابی
    مقدمه

    رضایت کارکنان بهداشتی- درمانی نقش مهمی در حفظ و ارتقای سلامت بیماران دارد. همچنین این گروه از شاغلین به دلیل ماهیت شغلی خود در معرض انواع خشونت ها قرار دارند. در این راستا، مطالعه حاضر با هدف بررسی شیوع خشونت شغلی و نقش آن در میزان رضایت کارکنان بهداشتی- درمانی انجام شد.

    مواد و روش ها

    مطالعه مقطعی- تحلیلی حاضر در سال 1399 در ارتباط با 156 نفر از کارکنان بیمارستان "علامه بهلول گنابادی" صورت گرفت. اطلاعات دموگرافیک از طریق پرسشنامه اطلاعات فردی، رضایت شغلی توسط تکمیل پرسشنامه مینه سوتا و خشونت شغلی از طریق پرسشنامه NAQ-R (Negative Acts Questionnaire Revised) به دست آمد. تجزیه و تحلیل اطلاعات با استفاده از آزمون های آماری مناسب و آزمون تحلیل رگرسیون خطی صورت گرفت. نتایج در سطح 05/0 معنادار در نظر گرفته شدند.

    یافته ها

    در این مطالعه میانگین سنی افراد 1/7±8/31 سال بود و بین متغیرهای دموگرافیک با میزان رضایت و خشونت شغلی، هیچ گونه ارتباط معناداری مشاهده نشد (05/0<P)؛ اما ارتباط بین رضایت شغلی و خشونت شغلی معنادار بود (001/0P<). بیشترین رضایت مربوط به شرایط فیزیکی و کمترین رضایت مربوط به نظام پرداخت بود. در مجموع، رضایت شغلی با نمره 54 در حد متوسط برآورد گردید. نمره خشونت شغلی معادل 28 برآورد شد و بیشترین گزارش خشونت مربوط به گویه "کار شما بیش از حد مورد کنترل و بازبینی قرار می گیرد" بود. در زمینه ابعاد رضایت شغلی، نظام پرداخت، فرصت پیشرفت و سبک رهبری به عنوان عوامل موثر در بروز خشونت ایفای نقش می کردند.

    نتیجه گیری

    نتایج تاییدکننده وجود خشونت در محل کار هستند؛ از این رو به منظور کاهش تهدیدات ناشی از آن در محیط بیمارستان و در راستای تامین رضایتمندی کارکنان، اتخاذ یک رویکرد پیشگیرانه و آموزش همگانی، مفید به نظر رسیده و برگزاری جلسات منظم با اهداف آموزشی مرتبط توصیه می شود.

    کلید واژگان: رضایت شغلی, خشونت محل کار, کارکنان بهداشتی
    Maryam Moaven Saeidi *, Marzie Mokhtari, Ali Ghaffarian, Abolfazl Mohammadnejad, Zahra Mehrabi
    Introduction

    The satisfaction of healthcare workers plays an important role in maintaining and promoting patients' health. Moreover, this group of employees is exposed to various forms of violence due to their job nature. This study was conducted to investigate the prevalence of occupational violence and its role in healthcare workers' satisfaction.

    Materials and Methods

    This cross-sectional study was conducted on 156 employees of the Allameh Bohlol Gonabadi Hospital, Gonabdi, Iran, in 2020. The required data were collected using questionnaires, namely a demographic form, the Minnesota Satisfaction Questionnaire, and Negative Acts Questionnaire-Revised. Data analysis was performed using appropriate statistical tests and linear regression analysis test. A p-value of 0.05 was considered significant.

    Results

    In this study, the mean age of the subjects was obtained at 31.8±7.1 years, and demographic variables showed no significant relationship with job satisfaction and violence (P<0.05). However, there was a significant relationship between job satisfaction and job violence (P<0.001). The highest and lowest satisfaction were related to physical conditions and payment system, respectively. Overall, job satisfaction was revealed to be at the average level with a score of 54. The occupational violence score was estimated at 28, and the highest report of violence was related to the statement "Your work is over-monitored and -reviewed". It was also found that in terms of job satisfaction, payment system, development opportunity, and leadership style were effective factors in the occurrence of violence.

    Conclusion

    The results confirmed the existence of violence in the workplace; therefore, it seems useful to adopt a preventive approach and train the public to reduce the imposed threats by violence in the hospital environment and ensure staff satisfaction. It is also recommended to hold regular meetings with related educational goals.

    Keywords: Healthcare Workers, Job satisfaction, workplace violence
  • فاطمه طاهری*
    زمینه و اهداف

    ناسازگاری در محیط کار باعث بروز رفتارهای مخرب و نیز میل به خروج کارکنان از سازمان می گردد؛ بنابراین شناسایی عوامل تاثیرگذار بر بروز آن اجتناب ناپذیر است. پژوهش حاضر، رابطه ی بین اعتیاد به کار و ناسازگاری در محیط کار: نقش غنی سازی کار- خانواده و جنسیت را بررسی نموده است.

    مواد و روش ها

    این پژوهش از نظر هدف، کاربردی و از نظر روش، یک مطالعه توصیفی همبستگی می‌باشد. جامعه ی آماری، 590 نفر از کارکنان مرکز بهداشت استان قم می‌باشد. 233 نفر نمونه با استفاده از جدول تعیین نمونه کرجسی- مورگان به صورت تصادفی انتخاب شده‌اند. تجزیه و تحلیل داده ها با استفاده از معادلات ساختاری توسط دو نرم‌افزار SPSS 25 و AMOS 18 انجام شده است.

    یافته‌ها:

     اعتیاد به کار بر ناسازگاری تاثیر مثبت دارد و غنی‌سازی کار- خانواده تاثیر منفی بر آن دارد. همچنین غنی‌سازی کار- خانواده، نقش میانجی بین اعتیاد به کار و ناسازگاری ایفا می‌کند. علاوه بر آن، جنسیت فقط رابطه ی بین اعتیاد به کار و ناسازگاری را تعدیل می‌نماید.

    نتیجه‌گیری:

     نتایج این مطالعه نشان داد کاهش ناسازگاری در محیط کار می تواند از طریق توجه به وضعیت اعتیاد به کار و غنی سازی کار- زندگی کارکنان و پیاده سازی روش هایی برای بهبود آن ها صورت گیرد.

    کلید واژگان: محیط کار, رفتار اجتماعی, خشونت در محیط کار, درگیری شغلی, ناسازگاری, قلدری, هویت جنس, غنی سازی کار- خانواده, غنی سازی خانواده-کار
    Fatemeh Taheri *
    Background and objectives

    Incompatibility in the workplace causes destructive behaviors and the desire to withdraw employees from the organization. Therefore, identifying the factors affecting its occurrence is inevitable. The present study investigated the relationship between work-related addiction and workplace incompatibility: the role of family-work enrichment and gender.

    Materials and Methods

    This research is applied in terms of purpose and descriptive correlational study in terms of method. The statistical population is 590 employees of Qom Health Center. A total of 233 samples were selected randomly according to Krejcie & Morgan sample size determining table. Data analysis was performed by Structure Equation Modeling using SPSS 25 and AMOS 18 software.

    Results

    Work addiction has a positive effect on incompatibility and work-family enrichment has a negative effect on it. Work addiction has a positive effect on work-family incompatibility and enrichment. Also, family-work enrichment plays a median role between work-to-work addiction and incompatibility. In addition, gender only moderates the relationship between work-related addiction and incompatibility.

    Conclusion

    The results of this study showed that reducing workplace incompatibility can be done by considering the status of work addiction and enriching the employees' work-life and implementing methods to improve them.

    Keywords: Workplace, Social behavior, Workplace Violence, Work Engagement, Incivility, Bullying, Gender Identity, Work – Life Enrichment, Life-Work Enrichment
  • Abdollah Normohammadi, Ehsan Mohammadi *, Aminolah Vasigh, Iman Mohammadi, LidaNori, Nastaran Afsordeh
  • Foroozan Atashzadeh Shoorideh, Soolmaz Moosavi *, Abbas Balouchi

    One important part of a nurse’s job is to create and help maintain a safe work environment. Evidence shows that negative behaviors such as incivility are not uncommon in the nursing profession. This systematic review and meta-analysis aimed to examine the prevalence of incivility toward nurses. For this purpose, all observational studies that primarily investigated the rate of incivility toward nurses were selected. The electronic databases PubMed, Embase, Web of Sciences, Magiran, IranDoc, and Scopus were searched for studies published during the period of January 1, 1996 to December 31, 2019. The quality of studies was assessed using Hoy’s Critical Assessment Checklist. The study was undertaken using the random effects model, and data were analyzed using STATA14. Data on 60 articles, including data on 30801 individuals, published between 1997 and 2019, entered the study. The findings showed the prevalence of incivility to be 55.10% (95%, CI: 48.05, 62.06). Due to the high prevalence of uncivil behavior, especially of the verbal type, nursing managers should identify risk factors in the workplace. Planners should develop programs to increase workplace safety, especially in centers that are most exposed to these behaviors. It is also recommended that future studies focus on implementation of effective evidence-based interventions based on organizational culture.

    Keywords: Incivility, Uncivil behavior, Nurses, Workplace violence
نکته
  • نتایج بر اساس تاریخ انتشار مرتب شده‌اند.
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