Studying the Role of Human Capital in Creating Organizational Knowledge

In the knowledge-based era, leading organizations are trying to provide required infrastructure for the successful implementation of knowledge management and encourage their personnel to actively participate in knowledge management processes and help in organizational knowledge creation and sharing. One of the enabling infrastructures is human capital that has become one of the most valuable and intangible assets. In this regard, the central question addressed in this study is that how human capital can help to develop organizational knowledge creation. To this end, the effect of four dimensions of human capital (expertise, skills, experience and education) on organizational knowledge creation capacity will be evaluated. The research method is descriptive and correlational. The statistical population consisted of 950 managers and experts of a service organization in Tehran, that 274 subjects were selected as sample using random sampling. Results show that all examined dimensions of human capital have a positive and significant effect on organizational knowledge creation capacity. On this basis, recommendations will be presented to managers and researchers.