Studying the Effect of Student Gritty Features on the Success of E-Learning Systems with Using McLean and Delone Model (Case Study: Electronic Training Center of Guilan University)

Today, using the electronic learning systems incredibly has increased so that many universities, institutes and organizations have tended to virtual learning by using these systems. Hence, we need to study the effective factors on the success of these systems day to day. The previous literature shows that users' psychological factors are an effective factor in the success rate of these systems. This research has examined the effect of a psychological feature of users called Grit on the success of e-learning systems in the electronic training center. For doing so, the gritty variable is entered into the success model of McLean & Delone information systems.

This research is descriptive-analytic research, in which the information gathering method is a field survey. The statistical population of this research is 310 students of E-learning Center of Guilan University of which 173 persons were chosen by Cochran formula. Data collection in this research using the standard and local questionnaire is derived that we used Duckworth & Quinn (2009) and Aparicio et al. (2016).To determine the causal relationship between independent and dependent variables, Structural Equation Modeling (SEM) and Partial Least Squares using SmartPIS3 software are used for statistical analysis of the collected data.

The research findings indicate that users' gritty affect their use of the e-learning systems and users' satisfaction of the system. Also, other structural dimensions of McLean & Delone's success model is confirmed. Therefore, to improve users' use and satisfaction, it is suggested that they pay attention to their psychological characteristics and use it to customize users’ profiles. Also, gritty features should be considered in evaluating mental and student academic advice and education to enhance them.