Designing a Model for Assessing Effective Factors in the Excellence of Human Resources with the Approach of System Dynamics(Case study: Yazd Province Ceramic tile Industry)

In the ceramic tile industry, like other industries and companies, in order to increase competition in the market, they need capable human resources to comply with the requirements and principles of professional ethics. Based on this, the purpose of this study was to design a model to evaluate the effective factors in the excellence of human resources in order to develop professional ethics in the tile and ceramic industry of Yazd province.

This research is applied in terms of purpose and analytical-descriptive in terms of data collection from the survey branch. First, the initial and proposed model was drawn based on the research background and literature. The statistical population in the present study includes three groups of experts and specialists, information and data and personnel of the ceramic tile industry in Yazd province.At first, a panel of experts (15-20) people were selected and dynamic and key variables affecting the model were identified through semi-structured interviews.While collecting statistical data and financial information, a questionnaire was prepared using the opinion of experts and measured using factor analysis, and then distributed among the personnel of the ceramic tile industry (about 22,000 people).Using Morgan table, 373 people were selected as a sample. Then, according to the data collected using powerful Wesim software, the model was simulated in three stages and then validated.

The results of nonlinear mathematical model, which was analyzed by computer simulation using Vensim software, show: Factors affecting the excellence of human resources are factors inside and outside the organization, and accordingly, scenarios were described in order to promote the variables affecting the excellence of human resources and with the aim of developing professional ethics.

The simulation results show that managers can increase the ability of employees, futures research, attention to exports and reduce the influence of the supervisor by presenting policies such as Employment control, strong and modern marketing, and the policy of eliminating growth patterns and the perspective of developing professional ethics achieve this important goal. Also, attracting managers with ethical leadership styles and having appropriate educational and research experiences and increasing the excellence of human resources based on the development of principles of professional ethics in the industry leads to Increase commitment and loyalty to the system, service motivation and ultimately improve the performance of ceramic tile personnel.