Study of Job Satisfaction and its Relationship with Demographic Variables in Health Workers in Chaharmahal and Bakhtiari Province, Iran, in 2020

Every organization is created with human resources and without it, no organization will be able to survive. Due to the important role of human resources in health care systems and their satisfaction in ensuring the quality of care, the present study was conducted to determine the level of job satisfaction and its relationship with demographic variables in health workers working in Chaharmahal and Bakhtiari province.

The present study is a descriptive-analytical cross-sectional study that was conducted in 2020 on 164 health worker in Farsan and Koohrang counties of Chaharmahal and Bakhtiari province. In this study, a standardized questionnaire was used to collect data. Data were analyzed using SPSS software version 24 at 95% confidence level. For descriptive analysis, central indices and dispersion were used and for analytical analysis, independent t-test, chi-square and one-way analysis of variance were used.

The mean scores obtained from the job satisfaction scores in the present study include 1.97 for the payment system, 3.27 for the type of job, 2.69 for the opportunities for advancement, 3.08 for the health system transformation plan, 3.10 for the organizational climate, 3.03 for the leadership style, 3.09 for the physical condition. and 2.26 were obtained for the correct execution of job packages. Statistically significant relationship between the payment system and the level of education of health workers (P < 0.001), between the opportunity for advancement and gender (P = 0.002), between job satisfaction with the health care transformation plan of health workers With the amount of service records (P = 0.002), between the organizational climate with the place of service of health workers (P = 0.004), between the leadership style and the level of education (P = 0.004), between the implementation of service packages for health workers and the residence of health workers (P = 0.004) was observed.

According to the obtained results, it was found that there is the highest level of satisfaction of health workers regarding the type of job and the lowest level of satisfaction in the field of payment system. In general, the job satisfaction of health workers working in Farsan and Koohrang cities is moderate and the need for comprehensive planning to improve the quality and quantity of health care workers is essential.