Examining The Role Of Organizational Outsourcing On The Components Of The Balanced Scorecard In Tehran Petrochemical Company

Outsourcing requires the handing over of production factors, resources used in doing a job, and the right to make a decision or the responsibility to make a decision. Nowadays, outsourcing can be useful and effective for the satisfaction of customers and to meet their needs and demands, therefore, on this basis, the petrochemical company has outsourced a part of its services and support factors to improve performance, reduce costs, and reform the organizational structure. In this research, the role of organizational outsourcing on the components of the balanced scorecard in Tehran Petrochemical Company has been investigated. The research method is descriptive-field and the data collection tool is using a questionnaire, and spss software and T-test are used to analyze the data. The findings show that outsourcing speeds up work, better control of activities, increases the quality of services, uses the technical skills of others, frees up capital, and saves managers' time. The results of this research show that based on the research hypotheses using the balanced scorecard model, the effectiveness of the organizational outsourcing of the petrochemical company is more in terms of growth and learning, but in terms of financial funds, internal processes and customers than growth and learning. It is not enough that it is possible to increase the effectiveness of outsourcing on these funds by forming a database, mechanism and standard indicators for choosing the right contractors, choosing the right activities for outsourcing and continuous evaluations.