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هدف از این پژوهش شناسایی تاثیر مسئولیت اجتماعی ورزشکار بر هویت طرفداران با میانجی گری شهرت ورزشکار، درگیری طرفداران و تصویر برند ورزشکار بود. روش پژوهش توصیفی- همبستگی بوده و جامعه آماری پژوهش را کلیه دانشجویان دانشگاه های دولتی غرب کشور تشکیل میدادند که 720 نفر از آنان بهعنوان نمونه آماری انتخاب شدند. ابزار اندازه گیری متغیرهای تحقیق پرسش نامه بود که پس از تایید روایی صوری و محتوایی آن توسط اساتید و همچنین پایایی درونی آن با استفاده از آزمون آلفای کرونباخ مورد استفاده قرار گرفت. برای بررسی فرضیات از روش مدل معادلات ساختاری استفاده شد. نتایج نشان داد، مسئولیت اجتماعی ورزشکار به صورت مستقیم بر شهرت ورزشکار (60/0)، درگیری طرفدار (59/0)، تصویر برند ورزشکار (19/0) و هویت طرفداران (33/0) تاثیر مثبت و معناداری دارد. همچنین، شهرت ورزشکار بر تصویر برند ورزشکار (725/0)، درگیری طرفدار بر تصویر برند ورزشکار (51/0) و تصویر برند ورزشکار نیز بر هویت طرفدار (58/0) به صورت مستقیم تاثیر مثبت و معناداری می گذارند. در نهایت، نتایج حاکی از این است که مسئولیت اجتماعی ورزشکار به صورت غیرمستقیم بر هویت طرفدار از طریق میانجی گری تصویر برند ورزشکار با ضریب 11/0، میانجی گری شهرت و تصویر برند ورزشکار با ضریب 08/0، و میانجی گری درگیری طرفدار و تصویر برند ورزشکار با ضریب 17/0 نیز اثر مثبت و معنادری می گذارد. بنابراین، ورزشکاران، میتوانند با شرکت در انواع فعالیت های مسئولیت اجتماعی و تمرکز بر مفهوم درگیری طرفداران و شیوه های اجرای آن، مدیریت شهرت و تصویر برند خود، به این پیامد مهم و حیاتی یعنی هویت طرفداران دست یابند.کلید واژگان: تصویر برند ورزشکار, درگیری طرفدار, شهرت ورزشکار, مسئولیت اجتماعی ورزشکار, هویت طرفدارThe purpose of this study was to identify the effect of athlete social responsibility on fan identity with the mediating role athlete reputation, fan engagement and athlete brand image. The research method was descriptive-correlational and the statistical population of the study consisted of all students of public universities in the west of the country, 720 of whom were selected as a statistical sample. The tool for measuring the research variables was a questionnaire which was used after confirming its face and content validity by professors and also its internal reliability using Cronbach's alpha test. Structural equation modeling method was used to test the hypotheses. The results showed that the athlete's social responsibility directly has a positive and significant effect on the athlete's reputation (0.60), fan engagement (0.59), athlete brand image (0.19) and fan identity (0.33). Also, the athlete reputation has a direct and significant positive effect on the athlete brand image (0.725), fan engagement on the image of the athlete (0.51) and athlete brand image on the fan identity (0.58). Finally, the results indicate that the athlete's social responsibility indirectly affects the fan identity through the mediation of the athlete brand image with a coefficient of 0.11, the mediation of the athlete reputation and athlete brand image with a coefficient of 0.08, and the mediation of the fan engagement and the athlete brand image It has a positive and significant effect with a coefficient of 0.17. Thus, athletes can achieve this important and vital consequence, namely fan identity, by participating in a variety of social responsibility activities and focusing on the concept of fan engagement and how to implement it, managing their brand reputation and image.Keywords: Athlete Brand Image, Fan Engagement, Athlete Reputation, Athlete Social Responsibility, Fan Identity
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هدف این پژوهش بررسی ارزش ویژه برند به اشتراک گذاشته شده توسط یک تیم ورزشی، نوع تعاملات فرا اجتماعی هواداران تیم در قبال این محتوا و تاثیر این دو متغیر بر سطح مشارکت هواداران در بستر شبکه اینستاگرام است. این پژوهش در زمره تحقیقات آمیخته است. جامعه آماری این پژوهش پست های صفحه اینستاگرام باشگاه فوتبال استقلال تهران است (2370 پست) که 500 پست آن به عنوان نمونه بررسی شدند. جهت شناسایی ارزش ویژه برند مستتر در تصاویر اینستاگرام و شناسایی تعاملات فرا اجتماعی هواداران از روش تحلیل محتوا و برای بررسی تاثیر این دو متغیر بر سطح مشارکت هواداران از آزمون تحلیل واریانس دوطرفه استفاده شد. تحلیل محتوای تصاویر نشان داد که این باشگاه ده ویژگی برند شامل موفقیت تیم، بازیکن ستاره، سرمربی، نشان تجاری، مدیریت، تاریخچه و سنت باشگاه، فرهنگ و ارزش های باشگاه، تصویر رویداد، حامی مالی و هواداران را با هواداران خود به اشتراک می گذارد. هواداران نیز در قالب چهار دسته تعامل ایجاد اشتیاق، ابراز محبت، ابراز تعلق و تقبیح نسبت به این ویژگی های برند واکنش نشان می دهند. نتایج آزمون تحلیل واریانس حکایت از تفاوت معنادار میان میانگین سطح مشارکت هواداران برحسب ویژگی های برند داشت. به علاوه نتایج این آزمون نشان داد که میانگین سطح مشارکت هواداران بر حسب نوع تعاملات فرا اجتماعی آنها نیز تفاوت معنادار دارد. همچنین نتایج این آزمون حاکی از تفاوت معنادار میان میانگین سطح مشارکت هواداران در ترکیب های تشکیل شده از ویژگی های برند و تعاملات هواداران بود. بیشترین سطح مشارکت هواداران مرتبط با ترکیب تعامل ابراز محبت و ویژگی برند بازیکنان ستاره بود.کلید واژگان: ارزش ویژه برند, تعامل فرااجتماعی, تعامل به هنجار, تعامل نابهنجار, اینستاگرامThe study aims to investigate the shared brand equity of a sports team, types of social interactions of team fans towards this content and the impact of these two variables on the level of fans' engagement in the context of the Instagram network. This study was a kind of mixed method research. The statistical population of this study was posts of Esteghlal F.C. Instagram page (2370 Post) that 500 posts was selected as a sample. Content analysis method was used to identify the covered brand equity in Instagram images and to identify the parasocial interactions of fans, and the effect of these two variables on the engagement level of the fans were analyzed by Two-way ANOVA. Analyzing the content of images showed that the club has shared ten brand attributes including team success, star player, head coach, brand mark, management, club’s history and tradition, club’s culture and values, event’s image, sponsor and fans with fans. Fans also react to these brand attributes in the form of four kinds of engagement: loving, aspiring, belonging and criticizing. The results of two way Anova showed a significant difference between the average levels of fans engagement in brand attributes. In addition, the results of this test showed that the average level of fans engagement in terms of their parasocial interactions has a significant difference. Also, the results of this test indicate a significant difference between the average levels of fans engagement in the composition of brand attributes and fans interactions. The highest level of engagement was related to the combination of loving and brand attributes of star players.Keywords: Brand equity, Parasocial interactions, Adaptive interaction, Maladaptive interaction, Instagram
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در این مطالعه برخی پیش بین ها و پیامدهای دلبستگی هواداران فوتبال مورد بررسی قرار گرفته است. پژوهش حاضر از نظر هدف کاربردی و از نظر نحوه ی گردآوری اطلاعات توصیفی از نوع همبسستگی است. برای جمع آوری داده های مورد نیاز، هواداران تیم فوتبال پرسپولیس (220=n) به عنوان نمونه آماری در نظر گرفته شده و پرسشنامه های الکترونیکی را به صورت داوطلبانه تکمیل کردند. برای جمع آوری داده ها از شش پرسشنامه؛ پرسشنامه کیفیت تیمی ژان و همکاران (1997)، پرسشنامه کیفیت ارتباط نیادزایو و همکاران (2015)، پرسشنامه رضایت احساسی رینولد و بیتی (1999)، پرسشنامه ارزش ادراک شده دانیل سوینی (2008)، پرسشنامه دلبستگی محقق ساخته، پرسشنامه نیات رفتاری کیم (2008) استفاده شده است. نتایج مدل سازی معادلات ساختاری نشان داد، کیفیت تیمی بر روی رضایت احساسی و دلبستگی هواداران تاثیر دارد، ولی کیفیت ارتباط تنها بر روی دلبستگی تاثیر دارد. رابطه بین رضایت احساسی و دلبستگی هواداران و همچنین رابطه بین دلبستگی و نیات رفتاری مثبت و معنادار بود. نقش میانجیگری مثبت رضایت احساسی بر رابطه بین کیفیت تیمی و دلبستگی هواداران مورد تایید قرار گرفت. همچنین ارزش ادراک شده رابطه علی بین کیفیت ارتباط و رضایت احساسی را تعدیل نمود. با توجه به نتایج حاصل پیشنهاد می شود باشگاه ها با بالا بردن کیفیت تیم خود و نیز ارتباط هرچه بیشتر با هواداران، دلبستگی دایمی برای آن ها به وجود آورده تا بتوانند قصد حضور مجدد و تبلیغات دهان به دهان آن ها را افزایش دهند.
کلید واژگان: کیفیت تیمی, کیفیت ارتباط, دلبستگی هواداران, رضایت احساسی, ارزش ادراک شدهIn this study, some predictions and consequences of football fans' engagement have been examined. The present research is applied in terms of purpose and in terms of how to collect descriptive information of correlation type. To collect the required data, Persepolis football team fans (n = 220) were considered as a statistical sample and completed the electronic questionnaires voluntarily. To collect data from six questionnaires; Team Quality Questionnaire Zhang et al. (1997), Communication Quality Questionnaire Nyadzayo et al. (2015), Emotional Satisfaction Questionnaire Reynolds & Beatty (1999), Perceived Value Questionnaire Daniel Sweeney (2008), Engagement Questionnaire Researcher-made, Behavioral Questionnaire Kim (2008) has been used. The results of structural equation modeling showed that team quality affects emotional satisfaction and engagement of fans, but relationship quality only affects engagement. The relationship between emotional satisfaction and fan engagement as well as the relationship between engagement and behavioral intentions was positive and significant. The role of positive mediation of emotional satisfaction on the relationship between team quality and fan engagement was confirmed. Also, Perceived value moderated the causal relationship between relationship quality and emotional satisfaction. According to the results, it is suggested that the clubs, by improving the quality of their team and relationship with the fans, create a permanent engagement for them so that they can increase their intention to re-presence and word of mouth spread.
Keywords: Team Quality, Relationship Quality, Fans Engagement, Emotional Satisfaction, Perceived Value -
Artificial intelligence (AI) is transforming sports marketing by enabling more personalized fan experiences, enhancing customer engagement, and optimizing marketing operations. AI technologies such as machine learning, predictive analytics, and chatbots are widely used to drive innovation and create new revenue models in the sports industry. However, despite the benefits, the integration of AI in sports marketing comes with challenges related to technical implementation, economic risks, and ethical concerns. This article aims to review entrepreneurial strategies in AI-enhanced sports marketing platforms and explore their effectiveness in driving innovation, market expansion, and customer engagement. This narrative review uses a descriptive analysis method to synthesize literature from academic journals, industry reports, and case studies related to AI-driven marketing strategies in sports. The analysis focused on identifying key entrepreneurial approaches such as innovation, market penetration, partnerships, and revenue models within AI-enhanced sports marketing platforms. The study identified several successful entrepreneurial strategies enabled by AI, including innovation in product development through personalized fan engagement platforms and virtual reality experiences. AI also supports market expansion by enhancing digital advertising and enabling dynamic pricing. Strategic partnerships with technology companies are crucial for accessing advanced AI tools, while customer-centric strategies driven by AI have improved fan engagement. The analysis also highlighted the challenges associated with AI adoption, including high costs, data privacy issues, and ethical considerations. Nonetheless, AI-driven revenue models such as subscriptions and targeted advertising are creating new business opportunities. AI is reshaping sports marketing by enabling new entrepreneurial strategies that drive innovation, market growth, and customer engagement. While challenges exist, the future of AI in sports marketing holds significant potential for further growth and transformation
Keywords: Artificial Intelligence, Sports Marketing, Entrepreneurial Strategies, Fan Engagement, Digital Platforms, Innovation, Personalized Marketing -
هدف از پژوهش حاضر تحلیل وبسایت رسمی باشگاه فوتبال لیورپول از منظر مدیریت هواداران بود. پارادایم پژوهش تفسیری و رویکرد محققان در این پژوهش رویکرد کیفی می باشد و روش پژوهش مورد استفاده در این پژوهش، تحلیل محتوای کیفی وب سایت رسمی باشگاه لیورپول بود که توسط گروه متمرکز تحقیق صورت گرفت. گروه متمرکز تحقیق شامل 6 نفر از افراد آشنا به حیطه هواداری ورزشی می باشد که به صورت هدفمند قضاوتی انتخاب شد. بخش های مختلف وب سایت در 3 جلسه مورد تحلیل گروه متمرکز تحقیق قرار گرفت و کدگذاری شد. نتایج نشان داد محتوای ارائه شده در سایت لیورپول از بعد مدیریت هواداری در 6 ساختار اصلی شامل ساختارهای خبری، اطلاعاتی، درگیری هوادار، مسئولیت اجتماعی، درآمدی و برند قرار داشت. در بخش خبری 6 برنامه در قالب 3 ابزار، در بخش اطلاعاتی 10 برنامه و در قالب 3 ابزار، درگیری هوادار 14 برنامه و 6 ابزار، مسئولیت اجتماعی 11 برنامه و 4 ابزار، درآمدی 7 برنامه و 6 ابزار و در نهایت در بخش برند 5 برنامه و 3 ابزار شناسایی گردید. مدیران باشگاه های حرفه ای ورزشی می توانند با درنظر گرفتن تقسیم بندی های صورت گرفته در این تحقیق، برنامه مناسب هواداری را خود را در قالب وب سایت باشگاه تعریف نمایند.
کلید واژگان: ابزار رسانه ای, باشگاه لیورپول, فوتبال, مدیریت هوادار, وب سایتA website is crucial for a professional sports club as it serves as the primary hub for engaging with fans, sponsors, and media. In today's digital age, the website of a sports club is much more than just a static page that lists match schedules or player information. It is a dynamic platform that plays a vital role in shaping the club’s identity, enhancing its visibility, and serving as a bridge between the club and its global audience. This direct link allows the club to share real-time updates, such as live scores, breaking news, player transfers, and match reports. Moreover, fans can access behind-the-scenes content, exclusive interviews, and multimedia content such as videos and photos, which not only keep them informed but also create a sense of closeness and involvement. One of the most important aspects of a well-maintained website is its role in fan engagement. A sports club's success is deeply intertwined with the loyalty of its fanbase, and a website can act as the central hub where fans come together. Through the website, fans can interact by sharing opinions, participating in polls, contests, and forums, and even engaging in live chats during games. Social media integration is also a key factor in this, as fans can share content across platforms, amplifying the club's reach. A strong digital presence not only helps maintain existing fan relationships but also cultivates new ones, especially as more sports fans follow their favorite teams online. Through consistent updates and an easy-to-navigate interface, a well-managed website fosters a sense of community among fans, regardless of geographical barriers. Furthermore, a website is essential for revenue generation. The club can offer a wide range of products, from official merchandise to digital memorabilia, all available for purchase online. The online store makes it easy for fans to show their support by purchasing jerseys, caps, scarves, and other items associated with their favorite teams and players. Ticket sales for matches, both home and away, can also be facilitated through the website, allowing fans to book seats well in advance. Beyond traditional ticket sales, clubs can utilize their website for selling exclusive packages, such as VIP experiences, meet-and-greets, and access to premium lounges. This opens up additional streams of revenue and adds to the overall experience of following the team. A club’s website is also a strategic platform for promoting partnerships and sponsorships. Sponsors often look for clubs that provide broad and engaged audiences, and a website offers analytics on user engagement, which can be shared with sponsors to demonstrate their return on investment. Through banner ads, sponsored content, and exclusive partnerships, clubs can generate significant revenue, while also adding value for their partners by helping them reach new demographics. The website’s design and content can showcase sponsors in various ways, ensuring they get visibility and engagement. In addition to these commercial aspects, a website can also highlight the club’s social responsibility efforts. Many professional sports teams engage in charity work, community programs, and campaigns for important causes. This work can be showcased on the website, providing transparency and building goodwill among fans. Fans feel more connected to a club that reflects their own values and contributes positively to the community. Liverpool FC, for example, is known for its commitment to social causes and often highlights its community outreach programs, which resonate strongly with its global fanbase. By dedicating space on the website to these efforts, the club reinforces its brand as not only a competitive sports entity but also as a positive social force. In this research, Liverpool FC’s website was chosen as a case study because Liverpool is one of the most globally recognized and successful football clubs, with a strong emphasis on fan engagement. Founded in 1892, the club has a rich history that includes numerous domestic and international victories, and it boasts a passionate fan base that spans across continents. Their website is a key component of their digital strategy, designed to interact with a massive international fan base that includes millions of followers across social media platforms. Liverpool’s use of technology to engage with its supporters is cutting-edge, and analyzing such a well-established club's website provides valuable insights into effective fan engagement techniques, digital marketing strategies, and how to leverage a strong online presence to build loyalty and generate revenue. The aim of this study was to analyze Liverpool FC's official website through the perspective of fan management. The research paradigm was interpretive, and the researchers took a qualitative approach. Specifically, a qualitative content analysis was conducted through focus group discussions. The focus group consisted of four experts in the subject of sports fandom who were selected using a purposeful, judgmental approach. Three focus group sessions were held, during which the content from the website was coded and analyzed. This approach allowed the research team to develop patterns and identify key themes related to how Liverpool FC manages its online presence and interacts with its fans.The findings of the study revealed that there were six major structures within Liverpool FC’s website: news, data, fan engagement, social responsibility, revenue generation, and branding. Each section was found to play a critical role in building and maintaining the club’s online presence. In the news section, six programs were running across three different media platforms. This section was crucial for providing timely updates to fans, covering everything from match previews and post-match reports to player interviews and injury updates. By keeping fans informed and engaged, this section helps sustain interest in the club, even during the off-season. In the data section, ten programs were identified, all running across three platforms. This section primarily focused on providing fans with in-depth statistical analysis of games, player performance, and historical data. For fans who are interested in the analytical side of the sport, this section offers a treasure trove of information that enhances their viewing experience. The fan engagement section was the largest, with fourteen programs spread across six different media platforms. This included interactive features such as polls, fan forums, live chats, and social media integration, all of which help build a sense of community and encourage fan participation. In the social responsibility section, eleven programs were found running across four media platforms. This area of the website highlighted Liverpool FC's charitable efforts, community outreach programs, and partnerships with local organizations. By engaging in these activities, the club not only strengthens its relationship with the local community but also enhances its brand image on a global scale. In the revenue-making section, seven programs were identified across six platforms. This section covered merchandise sales, ticketing, and premium content offerings. By optimizing this section, the club can maximize its revenue streams and ensure sustainable growth. Finally, in the branding section, five programs were running across three platforms. This section focused on maintaining the club's image, promoting its identity, and reinforcing its core values. Branding is essential for differentiating the club from its competitors and ensuring long-term success. Professional sports club managers can use the analysis and categories developed in this study to improve their own fan engagement strategies. By understanding which features resonate with fans, they can tailor their online presence to enhance loyalty and satisfaction. Additionally, insights into Liverpool FC's methods for merchandise sales, ticketing, and media sharing could help managers optimize their own revenue streams and strengthen their club’s brand. The study provides a roadmap for how a well-structured website can be an indispensable tool in the modern sports industry.
Keywords: Liverpool FC, Fan Management, Football, Media Platform, Website -
Background
This paper investigates the pillars of content strategy and fan engagement in social networks during 2018 PyeongChang Winter Olympics and Paralympics.
ObjectivesThe purpose of this paper is to seek reasons behind the differences in fan engagement in social media channels of PyeongChang Winter Olympics and Paralympics.
MethodsFacebook and YouTube channels are used to analyze engagement and growth. Subsequent effects of fans engagement with different social media content have also been analyzed in the study. Data were collected using the Social Bakers Suite platform for the period of fifteen days of the Winter Paralympics. For the purpose of analysis 3 platforms have been used for 25 different analysis. From 25, the most significant analysis was presented in the findings. Content and sentiment analysis is used as a main research methodology.
ResultsThe findings of this paper showed that the fans are more engaged with the contents of the Paralympic channel even though the number of followers were almost as half as the Olympics channel. The contents that were generated through marketers/organizer did not perform as well as user/fan generated content.
ConclusionThis study will add to the body of academic practitioner research on social media content creation and will provide an opening for marketers to leverage social media networks for marketing communications. This cross‐channel study of the Olympics and Paralympic channels found positive effects on content consumption and in the promotion of fan engagement.
Keywords: Consumer Engagement, Content Strategy, Sports Marketing, Paralympic Games, Olympic Games, PyeongChang -
Application of Artificial Intelligence in the Sports Industry: A Review Article
Artificial Intelligence (AI) is transforming the sports industry by enhancing athletic performance, improving predictive analytics, managing health, boosting fan engagement, and ensuring accurate officiating. This review provides a comprehensive examination of AI's applications in sports, drawing from a systematic literature search across databases such as PubMed, IEEE Xplore, and Google Scholar. The methodology involved selecting recent, relevant studies that contribute to understanding AI's impact in sports, with data extraction focusing on AI applications, specific sports contexts, observed benefits, challenges, and future opportunities. In enhancing athletic performance, AI analyzes data from sensors, cameras, and wearable devices to identify strengths and weaknesses, optimizing training programs. Examples include AI-driven platforms in football and basketball that track player positions and actions, providing actionable insights for coaches. Predictive analytics, another crucial AI application, involves forecasting game outcomes and evaluating player performance through historical and current data, aiding in strategic decision-making. AI also plays a vital role in health management and injury prevention by analyzing biomechanical and physiological data to predict potential injuries and monitor recovery, ensuring athletes' well-being and prolonging careers. Fan experience is significantly enhanced through personalized recommendations, virtual assistants, and augmented reality experiences, deepening engagement and satisfaction. Officiating benefits from AI technologies like VAR in football, which review and analyze controversial decisions to ensure accuracy and fairness. Despite the promising applications, challenges such as data quality, cost, and ethical concerns, including privacy and bias, remain. Future opportunities lie in developing real-time feedback systems and integrating AI with the Internet of Things (IoT) for comprehensive data collection, further revolutionizing performance analysis and injury prevention. This review highlights AI's transformative potential in sports, emphasizing the need for high-quality data, cost-effective solutions, and ethical considerations to maximize its benefits and address existing challenges.
Keywords: Artificial Intelligence, Sports Analytics, Athletic Performance, Predictive Analytics, Fan Engagement -
he sports industry is experiencinga significant transformation driven by advancements in artificial intelligence (AI). This narrative review explores the multifaceted impact of AI on the sports industry, focusing on performance enhancement, economic transformations, fan engagement, and ethical considerations. The review begins with a historical overview of AI's early applications in sports, such as performance analytics and injury prevention, and progresses to recent advancements, including personalized training programs, real-time coaching feedback, and immersive virtual reality experiences.The economic implications of AI are profound, with AI-driven technologies creating new revenue streams through personalized digital marketing and dynamic pricing models, while also enhancing cost efficiency via automated processes and predictive maintenance. Market expansion is facilitated by AI's ability to analyze global trends and fan behaviors, enabling sports organizations to reach broader audiences.AI's role in enhancing athlete performance is highlighted through the use of advanced analytics, wearable technologies, and predictive algorithms that monitor health and prevent injuries. Case studies in soccer, basketball, tennis, and e-sports illustrate the successful integration of AI, showcasing its ability to improve both athlete outcomes and fan experiences.Ethical and social considerations are critically examined, addressing privacy concerns, algorithmic bias, employment impacts, and the evolving regulatory landscape. The review concludes with a discussion on future trends, including emerging AI technologies, long-term economic implications, and potential challenges. Insights from industry experts emphasize the transformative potential of AI and the importance of addressing ethical issues to ensure responsible use.
Keywords: Future Of Sports Industry, Artificial Intelligence, AI, Economic Transformations -
مقدمه و هدف
برند به عنوان یکی از مهم ترین دارایی های نامشهود هر سازمان است و لذا هدف از پژوهش حاضر تدوین مدل درگیری هوادار در هم آفرینی ارزش برند لیگ برتر فوتبال بود.
روش شناسیجامعه آماری پژوهش هواداران لیگ برتر فوتبال ایران در شهرکرمانشاه و سنندج بودند. حجم نمونه به روش نمونه گیری معادلات ساختاری تعیین و مطابق آن 420 پرسشنامه قابل استفاده جمع آوری گردید.. برای دست یابی به اهداف پژوهش از پرسش نامه محقق ساخته استفاده شد. روایی صوری و محتوایی پرسشنامه از نظر متخصصین مدیریت ورزشی و روایی سازه آن با تحلیل عاملی تایید شد. پایایی آن با آلفای کرونباخ 0.96 به دست آمد. برای تحلیل داده ها از روش های آماری ضریب همبستگی و تحلیل عاملی تاییدی با کمک دو نرم افزار اس.پی.اس.اس 21 و ایموس استفاده شد.
یافته هانتایج نشان داد که هشت عامل شامل هویت اجتماعی، منافع جمعی، مالی، یادگیری، فردی، خدمات فنی، هم هویتی برند و هویت برند سازمانی بر انگیزه های درگیری هوادار در هم آفرینی ارزش برند لیگ برتر فوتبال تاثیر گذار بودند.
نتیجه گیریتوجه به انگیزه های هوادار در هم آفرینی ارزش برند به سازمان لیگ در جهت سودآوری بیشتر و داشتن برندی قدرتمند کمک می نماید.
کلید واژگان: انگیزه, هوادار, کارکردی, برندBackground & PurposeThe purpose of this study was to Develop a model of fan engagement in brand value co creation of the Premier Football League.
MethodologyThe statistical population of this study were fans of the Iranian Football Premier League in Kermanshah and Sanandaj. The sample size was determined by structural equation sampling method and 420 correct questionnaires were used. A researcher-made questionnaire was used to achieve the research objectives. The formal validity and content of the questionnaire were confirmed by factor analysis in the opinion of sports management experts and the validity of its structure. Its reliability was 0.96 with Cronbach's alpha. Statistical correlation coefficients and confirmatory factor analysis were used to analyze the data with the help of two software, SPSS 21 and Amos.
ResultsFindings showed that eight factors including social identity, collective interests, financial, learning, individual, technical services, brand identity and organizational brand identity influenced the motivations of fan participation in developing the brand value of the Premier Football League.
ConclusionPaying attention to the motivations of the fans in developing the brand value helps the league organization to be more profitable and to have a strong brand.
Keywords: Motivation, fan, functional, brand -
لیگ برتر هندبال ایران برای حفظ هواداران، توسعه محصولات لیگ و توسعه استراتژی های مرتبط با لیگ نیازمند درک الگوی تعاملی هواداران لیگ می باشد. لذا این پژوهش با هدف توسعه الگوی رفتارهای تعاملی هواداران لیگ برتر هندبال ایران انجام شد. این پژوهش از نوع پژوهش های ترکیبی بود که به روش مدل سازی انجام شد. مدل مفهومی اولیه پژوهش بر مبنای ادبیات معتبر موجود توسعه یافت و سپس با داده های حاصل از زمینه لیگ برتر هندبال ایران مورد ارزیابی قرار گرفت. داده ها با استفاده از پرسشنامه محقق ساخته جمع آوری شد. مقدار شاخص روایی محتوایی پرسشنامه 872/0 محاسبه شد و مقادیر پایایی مرکب برای تمامی سازه ها بالاتر از نقطه برش پیشنهادی 60/0 بود. 306 پرسشنامه وارد تجزیه و تحلیل نهایی شد. برای ارزیابی مدل مفهومی پژوهش از روش حداقل مربعات جزیی استفاده شد. یافته ها نشان داد که مدل مفهومی پژوهش برازش مناسبی با داده های حاصل از زمینه لیگ برتر هندبال دارد. هواداران لیگ برتر هندبال ایران بیشترین تمایل را به رفتارهای غیرتبادلی برون نقشی نشان دادند. بنابراین مدیران لیگ برتر هندبال ایران می توانند از طریق فراهم کردن فرصت های تعاملی برای هواداران، پایگاه هواداران خود و همچنین تبادلات اجتماعی بین هواداران را گسترش دهند.
کلید واژگان: تعامل, لیگ برتر هندبال, هوادارJournal of Organizational Behavioral Management in Sport Studies, Volume:10 Issue: 1, 2023, PP 87 -98The Iranian handball premier league needs to understand the engagement pattern of league fans to retain fans, develop league products and develop league-related strategies. Therefore, this study aimed to developing the pattern of engagement behaviors of fans in the Iranian handball premier league. This research was a type of mixed research that was done by modeling method. Based on the existing authoritative literature, the initial conceptual model of the research was developed and then evaluated with data from the Iranian Handball Premier League. Data were collected using a questionnaire. The content validity index of the questionnaire was calculated as 0.872 and the composite reliability for all constructs were higher than the suggested cutoff point of 0.60. 306 questionnaires were included in the final analysis. The partial least squares method was used to evaluate the study's conceptual model. The findings showed that the study's conceptual model is a good fit with the data obtained from the field of Premier Handball League. Fans of the Iranian Handball Premier League showed the greatest tendency towards non transactional extra-role behaviors. Therefore, the managers of the Iranian Handball Premier League can expand their fan base as well as social exchanges between fans by providing engagement opportunities for fans.
Keywords: Engage, fan, Handball Premier League
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