احمد اصلی زاده

This research is organized with the aim of designing a dynamic model to evaluate the effectiveness of social capital in the insurance industry using the method of content analysis, which in terms of purpose is practical and in terms of the method of collecting information, it is a part of qualitative research. The statistical population consists of insurance industry experts and managers of Iran's social security insurance branches in Tehran. For sampling in this research, the purposeful sampling method, which is non-probability sampling, was used. In addition, after collecting the information, the codes related to the written interviews were analyzed using thematic analysis method. The credibility of the research was obtained through the agreement of experts and validity with the help of consensus of opinions and face validity. Qualitative data analysis in this study was done with thematic analysis method. ATLAS TI software was used for qualitative content analysis. Also, by examining the data obtained from the text, 1 overarching theme, 5 organizing themes, and 21 basic themes were extracted. The results showed that all the themes identified from Expert opinions are relevant and there is favorable consensus about their importance.

The present study has developed a dynamic model of bank strategy in uncertainty using the system dynamics approach. After examining the Iran's banking system and Detection of future uncertainties with the participation of policymakers of Saderat bank, a causal diagram of the banking system's performance in conditions of uncertainty was designed. The Dynamic accumulation and flow model was designed based on banking data and simulated over a 20-year horizon. After validation of the model, based on the results of sensitivity analysis, bank strategies and policies were extracted and analyzed in conditions of uncertainty. According to the research findings, four strategies of managing the bank's assets and expenses, attracting financial resources and profitability, empowering the bank's management and developing the banking infrastructure, as well as selected combinations were identified and simulated. As a result, the selected Strategy simulation is a combination of policies, show the best perfomance including: 1-three times increase in investment in banking infrastructure; 2- Creating special mechanisms for collection of receivables; 3- Managing a 5% reduction in bank costs through streamlining processes and empowering human resources, as well as monitoring the bank's costs and expenses. 4- Increasing 4 times the efficiency of the appropriate accreditation process for customers. Financial transparency reports and effective communication with key stakeholders were provided. 5- Twice the increase of depositors' trust and security by presenting financial transparency reports and effective communication with key stakeholders, which as a result of applying these strategies, improves the bank's profitability, increases receivables and reduces costs. We will be.

The present study explains a dynamic model for developing the performance of the Iranian banking system.

first, by examining the country's economic trend, uncertainties affecting the performance of the banking system based on international indicators of CAMELS were identified, and the network of uncertainties in the Iranian banking system to determine critical uncertainties using the approach SNA was evaluated. In the next stage, the dynamic model of the banking system performance in uncertainty conditions was designed using the SD based on the data of Bank Saderat Iran, and the model was simulated over a 20-year horizon.

According to the research findings, four strategies of bank assets and costs management, the attraction of financial resources and profitability, bank management empowerment and banking infrastructure development, and a selected mixed strategy were identified and simulated, which includes 1- increase investment in banking infrastructure, 2- Create special mechanisms for collecting receivables, 3- Manage bank costs by the agility of processes and empower human resources, as well as monitor the bank's costs, 4. Increase the efficiency of the appropriate customer validation process, 5. Increase the trust and security of depositors by providing financial transparency reports and effective communication with key stakeholders.

Originality / Value: 

Reforming the structure of the banking system, formulating efficient monetary and financial policies and regulations, and effective supervision of the country's banks can transfer uncertainties to the banks with less severity, and only in this situation can banks develop their performance with long-term planning.

The performance of the Iranian banking system with a set of challenges takes place in an unstable environment with high uncertainty. The aim of this study is to identify and assess existing and uncertainties affecting the performance of the banking system based on the international indicators of CAMELS to determine the category of critical uncertainties. In this study, an attempt has been made to use a new approach in assessing the uncertainty of the banking system by embedding a social network analysis approach in the KAMELZ performance evaluation model. For this purpose, the future uncertainties of the banking system in terms of the importance of uncertainties in the communication network between them using the SNA social network analysis approach based on the concepts of centrality in the communication network Uncertainties using USINET software It was analyzed and drawn using Net Draw software and critical uncertainties were extracted. Then, the impact of uncertainties on the performance of the banking system is categorized through the Significance-Performance Matrix (IPM). Based on the research findings, the poor economic performance of inflation, exchange rate, tightening of sanctions and increase in financial costs, political instability and its effect on overdue claims of the public and non-governmental sector, digital transformation in the blockchain banking industry and Digital money and government intervention in the allocation of resources and bank management are critical uncertainties for the Iranian banking system

This study simulates and simulates the knowledge industry management system of the oil industry using the system dynamics approach (SD) in order to policy the development of knowledge management of the oil industry to eliminate the gap between existing knowledge capital and applied knowledge. First, with the participation of the planners involved in the Ministry of Oil, the organizational infrastructure of the success of the knowledge management system was identified and a causal chart was drawn based on the knowledge management process. The flow model was designed based on oil industry data and simulated on a 20-year horizon. After validating the model based on the results of the analysis of the sensitivity behavior of the variable knowledge gap, the development policies of the knowledge management system of the oil industry were extracted and analyzed. According to the research findings, three policies for the development of knowledge creation, the development of knowledge documentation infrastructure and the development of knowledge sharing in the oil industry, as well as the selection of a combination of policies were identified and simulated. As a result, the selected simulation is a combination of policies including the development of cooperation with the country's scientific poles, design of experience registration systems, culture-building of knowledge sharing, knowledge-based team building, respect for intellectual property rights, commercialization of oil industry knowledge as the best solution. , For the policy and planning of success, the establishment of the knowledge management system of Iran's oil industry was presented.

This study aimed to provide a model for identifying the potential of universities to improve the business environment of small industries with an approach to national culture in Iran. This research is a causal-comparative study and describes the relevant conditions. The statistical population of the study consisted of experts in the field of business, which was selected through a purposeful judgment of 385 people based on Cochran's formula as a research sample. The analytical and analytical analyzes of the structural equation model in relation to this hypothesis testified that university potentials had a significant and effective effect on the improvement of the business of small industries. The designed model is an effective tool in identifying the components that affect the improvement of the business of small industries, relying on academic potentials and national culture.

Purpose of this research was to structure the problem of establishing a knowledge management system in Oil industry using a combination of factor analysis and DEMATEL approach to identifying the effective factors in the form of causal relationships to understand planners from the problem position and visualization of structures a complex relationship between factors. Firstly, the organizational infrastructure affecting the establishment of the knowledge management system using exploratory factor analysis with participation of the Deputy Directorate for Development and Human Capital Management through a questionnaire with a statistical population of 263 people and a sample of 158 were gathered. Based on findings, three main factors including culture, human resources and organizational structure and 13 infrastructures influencing were identified. Then, with the participation of the decision makers using the DEMATEL technique, the map of the effect of the relationship between the effective organizational infrastructure and the causal relationship diagram was extracted.

One of the criteria that today's organizations consider to be ahead of their rivals is the focus on human resource management, in particular the empowerment of employees and members in organizations, and on the other hand, team culture and teamwork. Many organizations require strong teams to adapt themselves to the environment for their flexibility. Today teamwork is important in organizations, and multi-task teamwork is essential for the success of organizations. In the changing marketplace today, without teamwork, full focus on the members and their empowerment will not be possible. The purpose of this research is to investigate the effect of teamwork on the empowerment of NGO members in Iran's Rescue House. The method of data collection in this research was survey based on a researcher-made questionnaire. The statistical population of this research is 7000 members of this organization in Iran. Using Morgan table, 365 people have been evaluated and spss has been used to analyze and describe the variables and research hypotheses. The results of the research show that the components of team work (specific goals, coordination, communication, good leadership, support, solidarity and decision making) have had a positive effect on the empowerment of the members of the NGO's House of Rescue.

One of the concerns for policy men of the national information network is to represent eligible and qualified communication services on the national information network platform. One of the most important requirements for developing desirability is to gain indicators to make assessments for current situation and desire a plan for the eligible state. in this paper, it’s been trying to obtain some general indicators for representation of communication services which observe all the local and national criterions at first and then these indicators were employed to perform pathology and assessment on the current state of functionality in order to create technical and contents infrastructure for the representation of communication services on the national information network platform. This study has been accomplished by means of library studies, Grounded theory method and Delphi method and the consequences have shown that in most national network related fields, except in responsibility, reliability and financial credits,related fields, there seems to be still lack of sufficient study and it’s essential to supplement these experiments and studies, especially in the customer (who receives communication services) related fields, before the implementation of national information network.

Current study has done to investigate the effect of smartphone operation systems development on application usage rate as a new media and new marketing channel. For this purpose, the effect has been formulated by diffusion innovation theory of Rogers considering innovation and technology acceptance context. According to the model, features that cause an innovation and a technology adoption; are relative advantage, compatibility, complexity, trial ability, and visibility of the discussed phenomena. For more acquaintance of different operation systems, the history of creation and development in this field has been explained. Base on data that covered 377 users of an interactive application, correlation has been found. By regression analysis, the effect and coefficient has been proved. Results show that smartphone operation systems development has a positive effect on application usage rate. As a result, acceptor increase and growth rate of actual application users by OS development are more likely predictable.

organizational commitment, motivation is one of the important issues which the identity of the person in the organization is, participation in the organization and it blends in and join enjoyed it and there are many reasons why an organization must increase its member's level of commitment. The commitment is a psychological state that indicates a desire, need and obligation to continue employment in an organization. This study aimed to determine the relationship between commitment organizational job performance among employees was to bark the tires. The study was based on objective, practical and descriptive in nature and is Using field studies to assess the existing situation. The statistical population includes all employees who are barking tires 1230 people. That among a sample of 292 is selected. Research instruments were organizational commitment, Meyer and Allen Paterson job function is used. The validity and reliability is calculated.

With the advent of Internet banking، new generation of customers appeared. Banks also for having a larger share in the competitive market should try to attract more customers as well as their loyalty. The present study is focused on identifying and rating the effective factors on electronics loyalty of Bank Tejarat customers. The present research is a descriptive research in a survey method which is also considered as an applied research. In the terms of time it''s segmental، about location limited to Tehran، and about data it''s qualitative. In this study، the research model is based on 6 website variable qualities. Trust، quality of service، the value presented، satisfaction، buying features and the effect of each one on electronic loyalty are analyzed. Statistical population of research includes bank Tejarat electronic customers in Tehran city، and the statistics sample was based on Cochran''s C test and accidentally includes around 278 members. The result of this research focuses on the direct and positive effect of all variables of models on electronic loyalty and rating the impact of these variables regarding preference are quality of service، shopping trait، the website quality، the level of confidence، Value provided، and satisfaction.