Challenges of Establishing Knowledge Management in Management and Planning Organization of East Azarbaijan Province

The purpose of the present study is to investigate the challenges of knowledge management deployment in East Azarbaijan Province Management and Planning Organization.

The present study was conducted by using a combination of sequential exploration strategy. In the qualitative part, conventional content analysis method and in the quantitative stage of descriptive survey research is used. Participants in the qualitative phase were experts of Management and Planning Organization with 5 years’ service experience and 18 individuals were purposively selected for in-depth interviews. In the quantitative part, based on the qualitative results, a questionnaire was prepared and among the 86 staff of East Azerbaijan Province Management and Planning Organization was accomplished.

1.Inside the organizational factors (9 subcategories): (1.Organizational Culture 2.Individual obstacles 3.Organizational Structure 4.The Lack Importance and emphasis Managers 5.New technology is not used for knowledge sharing 6.Lack of anticipation Knowledge management in organization strategy 7. Positive and negative impact of the organization's training system 8.Human Relations 9.Viewpoint Positive and negative to knowledge management) 2.External organizational factors: (1.Negative Impact Country mega Policies 2.Social barriers) they act as barriers to the establishment of knowledge management. The results of one-sample t-test showed that except for the role of social barriers all of these factors were significant barriers to knowledge management establishment. Friedman test results showed that: lack of knowledge management in organizational strategy, lack of importance and emphasis of managers on knowledge management and organizational culture, respectively, are the priorities of knowledge management barriers in Organization.

it is essential that East Azarbaijan Management and Planning Organization to establish knowledge management with more focus on its challenges and obstacles and take steps to find solutions to the problems and barriers.