جستجوی مقالات مرتبط با کلیدواژه « رضایت گردشگر » در نشریات گروه « جغرافیا »

The purpose of the current research is to discover the relationships between quality variables, perceived value, satisfaction, and loyalty goals using structural equation modeling (SEM). According to the purpose, this research is practical and in terms of descriptive-survey method and correlation type. The statistical population of the study was rural tourists in ten most visited villages around holy Mashhad, which include the villages of Zoshak, Khader, Shandiz, Anbaran, Kang, Dehsorkh, Jaghargh, Andarakh, Ngandar and Akhlamed. Based on Cochran's formula, 384 people were selected as a sample using quota non-probability sampling. The research tool was the standard questionnaire of Zhaoting et al. (2020). The validity of the model and the relationship between the research variables were confirmed by the structural equation modeling method. To measure reliability, Cronbach's alpha was used and confirmed. Data analysis was done to test the hypotheses using structural equation method and Lisrel software. According to the obtained results, the perceived quality of the rural tourist has a positive and significant effect on the perceived value and affects his satisfaction. Also, the perceived value of the rural tourist has a positive and significant effect on the satisfaction of the rural tourist. In addition, the satisfaction of rural tourists has shown a positive and significant effect on the intention to revisit, willingness to pay for special rural products, and word-of-mouth advertising.

New theories emphasize the characteristics of urban elements and tourist places under different titles and categories as preconditions for tourist satisfaction and attraction. Accordingly, the present study seeks to explain the role of urban elements in the accordance with Iranian-Islamic art in attracting and satisfying tourists in Shiraz. This research is applied in terms of purpose and based of nature is descriptive and correlation. The statistical population includes all native, non-native and foreign tourists. The sample consists of 384 people. The method of data collection field survey using a questionnaire. Pearson correlation coefficient and SPSS software were used to test the research hypotheses and ANOVA test was used to check the satisfaction of the elements based on the type of tourists. Finally, to investigate the final model of the research, the structural equal model and AMOS software were used. In a systematic process, three factors that were considered as effective factors on tourist satisfaction and attraction (theatrical element, expressive element and functional element) in three tourist areas of Shiraz that have the characteristics of Iranian-Isslamic art, including Karim Khan Zand citadel, Hafez Tomb and The Gate of The Quran were selected. The results of the analysis of these three historical and touristic areas showed that urban elements in three categories of theatrical, expressive and functional had aposetive and direct effect on the satisfaction and attraction of native, non-native and non-native non -Iranian tourists. Theatrical, expressive and functional elements, respectively, had the greatest impact on attracting and satisfying tourists, and among them theatrical elements had a greatest impact on foreign non-native tourists.

One of the important issues in tourism that should be considered is the necessity of creating equipment for receiving tourists and providing facilities proportionate to their expectations and based on the sustainable tourism criteria. Gaining the tourists’ satisfaction is one of the challenges that the employees of the residence centers are dealing with since it can encourage the tourists to return to that residence again, help word-of-mouth advertising, and help them continue their business. This research has investigated the factors affecting the increase of tourists’ satisfaction with the Eco- lodges of Damavand. The present study is applied in terms of purpose and descriptive survey method and done by correlational and multivariate regression methods. The statistical population of the research included the tourists who stayed in eco-lodges in Damavand city in spring and summer 2020 (N=400). The sample size was calculated to be 196 based on the Cochran formula, and they were selected through random convenience sampling. Data collection and the variable assessment tool was a questionnaire, the validity of which was approved by 10 Professors in the field of tourism and the statistical analysis software specialists. The reliability of the questionnaire was approved to be high and equaled 0.86 using Cronbach's tests. The data were analyzed by SPSS software. The results revealed that the variables of location and accessibility of the eco-lodge had no significant relationship with tourists’ satisfaction. The variable of rendering high-quality services and the performance of the employees had a significant relationship with the satisfaction of the tourists. The studied tourists were satisfied with the location and accessibility of the investigated eco-lodges. They were dissatisfied with the variables of high-quality services and the performance of the employees and staff. The regression analysis results indicated that the location and accessibility of the eco-lodge, the quality of services, and the performance of the staff of the Eco-lodge had a significant impact on enhancing the satisfaction of the tourists. Among them, the quality of services had a relatively greater impact on increasing tourist satisfaction

Today, social responsibility has been considered to protect and encourage the return of tourists to the tourism industry, despite growing concerns about environmental degradation, depletion of natural resources, human rights issues and fair trade. The purpose of this study was to explore the dimensions of social responsibility of tourism in Gilan province from the perspective of tourists and to investigate its effect on revisiting willingness as well as the effect of destination trust and tourists’ satisfaction as a mediator and destination reputation as a moderator. Thus, the present study is considered a mixed research. First, in the qualitative stage of the study, the economic, environmental, cultural, legal and ethical dimensions of destination social responsibility obtained from classical Grounded Theory and through in-depth semi-structured interview with 12 internal tourists and coded using "MAXQDA" software have been tested along with hypotheses obtained from studying the internal and external literature, by non-probability sampling and snowball method through a questionnaire from 236 internal tourists and using structural equation modeling using "PLS" method and the "SPSS" software. The findings showed that destination social responsibility does not have a direct and significant effect on revisiting willingness. But this relationship was indirectly confirmed through destination trust and tourists’ satisfaction. Moreover, there was a significant relationship between destination trust and tourists’ satisfaction. The modifier role of reputation in the relationship between economic, environmental, cultural and legal dimensions with destination trust as well as the ethical dimension with tourists’ satisfaction was also confirmed.

Tourism industry requires a good understanding of the issues and factors affecting the economic, social and cultural in each region. So as effective factor on all elements of development, more than ever is the need to study.In tourism literature, satisfaction with and loyalty to Tourism product, based on socio-demographics, have never been analyzed and discussed. The purpose of this study is to evaluate tourists satisfaction with and tourists loyalty (attractions and facilities) to Tourism product based on the socio-demographics (gender, age, education level, marital, and occupation). In order to assess the tourist satisfaction of the Ardebil County tourism product, questionnaire was used as survey instrument. The validity and reliability of the survey was based on content validity of Cronbach’s Alpha value in SPSS software Version 24, The amount of which is estimated 85%. On the whole, 384 questionnaires were distributed by sampling method among tourists in the summer of 2016 in the township of Ardebil. Results indicated that tourists experienced different levels of satisfaction with Tourism product Ardabil County, Results also showed that there was relationship between the sociodemographics and tourist’s loyalty.

The Impact of Destination Image on Destination Personality and Tourists Satisfaction in the City of Tabriz has been done in the summer of 2019. This research, in terms of purpose is functional and based on data collection, is descriptive survey. Also, It has been used structural equation modeling through the SMART PLS software to analyze data. The data required for this research has gathered by questionnaire with Simple random sampling method from Domestic tourists in the City of Tabriz. Statistical population of this research all are domestic tourists that in the summer of 2019 Have come to City of Tabriz. Given that the population size is unknown from Cochran formula is used in order to determine the sample size that number is obtained 384. Provided results showing that Destination Image variable on Destination Personality and Tourist Satisfaction has a Direct and significant impact; and also impact of Destination Personality on Tourist Satisfaction Direct and significant. And on the other Destination Image through the intermediate role of Destination Personality on Tourist Satisfaction Indirect impact and significant.

Investigating the newest statistics and information indicates that the annual growth of tourism industry is ascending. in the event that the number of tourists in the year of 2013 with the growth rate of 5%, is equal to 1.780 billion people The purpose of this study is to assess tourists’ satisfaction with performance of dimensions of destination of tourism product & based on the Scio-demographics characteristics such as gender, age, marital status, level of education, income, and occupation. This research is based on descriptive-analytic method, and a self-administrated questionnaire was used as a survey instrument. The validity and reliability of the survey instrument were based on two methods, content validity (specialists and experts’ attitudes) and Cornbach’s alpha (α =0.9). In total, 200 questionnaires were distributed among the sample chosen by convenience sampling method. The data were analyzed by SPSS version 20.0. The results of the comparative analysis indicated that there was no different level of tourist satisfaction based on gender, marital status, and income with the performance of dimensions of Ghorogh Forest Park tourism product. In contrast, there was a significant difference in tourist satisfaction based on age, level of education for destination image, as well as in destination facilities based on occupation. Moreover, the results of the correlative analysis implied that gender, age, marital status, level of education, income, and occupation did not affect the tourists’ satisfaction significantly. The results of this analysis will help decision makers and officials of the Park to enhance tourists’ satisfaction by designing effective strategies. Keywords: Tourism destination, Tourism product, Tourists’ satisfaction, Tourist profile, Ghorogh Forest Park.

Tourism is a service industry which is mainly affected by the quality of services. Moreover, it can be stated that quality of services and tourists satisfaction are important factors in tourism planning, getting to which may help develop tourism. In this study it is intended to evaluate satisfaction level of tourism from the quality of catering services in Darakeh restaurants in Tehran based on SERVQUAL model. Research method is based on a descriptive-analytic method in this study. In this study library documents and filed studies (including observation, interviewing, and questionnaire) were data gathering tools. Data reliability was assessed by calculating Cronbach alfa to be 0.826 and data validity was assessed using content validity method (according to dear professors). Descriptive and inferential statistical tests (Wilcoxon and Pearson tests) were used for data analysis. Study statistical society included tourists who have used services of Darakeh restaurants and sample size was calculated using Cochran formula with random sampling. Results of study based on five qualities of service dimensions of SERVQUAL method, showed that highest and lowest gaps are observed in empathy dimensions with 0.77 quality difference and tangibles with 0.08 quality difference, respectively. Additionally, the relation between level of education and different dimensions of quality of services were assessed by means of Spearman Correlation Coefficient and a negative significant relationship was observed between income level and overall quality of service at 99 percent level.

Tourism today is one of the most important and effective economic issues and of the important factors of Outstanding communication, social and cultural in the worldwide is considered. In fact, the expansion of the economic, health, security and communication infrastructure in the twenty-first century has made tourism an inevitable reality in human life (Saghaei and Alizadeh, 2013: 2). Hence, tourism is one of the key industries in any society that can attract planners attention, Because it affects many sectors of society, including the economic, cultural and environmental sectors. On the other, The large volume of travel in recent years has made tourism one of the largest industries in the world (Kazemi et al, 2012: 48), So that the income of tourism and tourist With transportation of passengers in about 17 percent of total world exports make up. Given the growing importance of tourism in today's world and the competitiveness of the tourism market around the world, Tourist destinations are increasingly competing with each other to attract tourists. The expansion of the tourism industry in every part of the world requires special conditions and conditions such as climate, ancient artifacts, natural attractions, traditions, infrastructure, facilities and equipment (Pourahmad et al, 2013: 2). So each of the tourist destinations should try to increase their share of the industry and its revenues. On the other hand, On the other hand, Should be noted in today's competitive world, The first trip to a tourist destination It does not mean the success of tourism destination, It is also a repetition of the trip to the tourist destinations and the introduction and promotion of it for potential tourists, which can serve the purpose of tourism in the long run. Hence, loyalty to the destination of tourism and its influential factors play a significant role in their long-term success. Therefore, efforts should be Loyalty to the destination of tourism and the factors that create this loyalty are identified and strengthened. Given the importance of brand loyalty to tourism destinations, The present study aims to investigate the factors affecting the loyalty of tourists to the tourism destination of Tabriz.
Emission reduction of carbon dioxide and its impact on global warming process is one of the most important results in the use of renewable energy sources. In urban areas, solar systems stationed on building roofs are the most appropriate utilization method of stable source of solar energy. Urban compactness is a major urban form parameter that affects the accessibility of solar renewable energy in the built environment, so it is essential that the effects of urban compactness on buildings utilization of solar energy, be surveyed. The aim of this study is the evaluation of solar energy potential in urban areas and determination of the relation between urban compactness indicators and solar energy potential in the local scale. In this study, the annual solar radiation modeling for each of the building surfaces of the study area, over one year period, was performed using the Solar Analyst model. On the other hand, the relation between various compactness indicators including site coverage, plot ratio, volume-area ratio, Entropy, population density and building density with Annual solar radiation received by the study area was explored and using least squares regression model, the relationship between the solar radiation and urban compactness indicators was determined. Also potential of using two types of active solar systems including Building Integrated Photovoltaic Systems (PV) and Solar Thermal Collectors (STC) was evaluated. According to the results, the annual solar irradiation increase from 507 (in compression areas) to 741 (in scattered areas) Kilowatt hours per square meter. Volume-area ratio shows the highest determination coefficient, R2 equal to 0/805 with annual solar radiation. Also in the study area, the building roofs potential for the development of PV systems much more than STC systems, influenced by the degree of urban compactness

In the present decade, attracting tourists has been one of the key factors contributing to the success of tourism industry and consequently the economic prosperity of countries. In this regard, rural tourism can play a fundamental role in the development of villages. Considering the natural attraction and tourism potentials in Kandovan village and also, considering the fact that the satisfaction of tourists from the product and destination of tourism has an undeniable role in attracting tourists, the present study aims to assess tourist satisfaction with the tourism product of the Kandovan village, using HOLSAT model. This model can evaluate tourist satisfaction through analysis of their expectation from and the performance of the destination. Considering that the size of the statistical population was unknown, 200 tourists were selected as the sample. This was an applied-developmental study using a descriptive-analytical design. The data was collected through questionnaire and interview, and SPSS and Excel were used for data analysis. The results of studying tourist satisfaction from Kandovan village in HOLSAT model suggests that satisfaction of tourists from the tourism product of Kandovan village was in the scenario (WIN) and the tourists were satisfied with the tour. Moreover, the results of the multivariate regression model showed a significant relationship between the dimensions of tourism product and tourist satisfaction.

Due­­­­ to rapid changes in technology, and changes from local to global environment, cities have to compete with each other to being an attractive tourist destination. Today tourist satisfaction of tourism product quality at a destination is one of the determinant factors to successful in competitive world of tourism industry, which influences on goods and services consumption at holiday, reputation, trust, and future behavioral intentions (say positive things about destination, revisit, and recommending). In this regard, the purpose of this study is to evaluate tourist' satisfaction of the quality of tourism product and future behavioral intentions in El-Gölü Park of Tabriz. The research is based upon descriptive-analytic and correlative methods. The study population (N) was domestic tourists in Gölü Park of those two-hundred were the sample of the study (n). Moreover, the survey was distributed among the participants in convince method. Furthermore, the data was analyzed using SPSS version 22.0. The results indicated that; (1) there are not significant differences between tourists on attractiveness, interest to recreation, and safety of the Park based on Mann-Whitney Test and Independent Samples T-test, (2) based on the One Sample T-test, tourists are satisfied of facilities, accessibility, attraction, prices and image perception of the park, and (3) analysis of simple linear regression showed significance and positive influence of tourist satisfaction on the say positive things about destination, recommending, and decision to return. At the end, future researches should studied the relationship among the image of the destination, socio-demographic characteristics, nationality, ethnicity, length of stay, creativity, and communication and information technology with the future behavioral intentions.

The Tourism industry is one of the easiest, cheapest and low pollution industries for income earning. Due to the unique characteristics of the tourism industry, it is known by experts as a hidden export. Quality of tourism services in a tourist destination is one of the most important factors affecting on the growth of tourism, that can attract tourists. Therefore, this study aims to measure the impact of the Quality of tourism product on tourism satisfaction has taken place in Soltanieh dome. The present study has four hypothesis. Experimental data has been collected from 382 questionnaires distributed among dome's tourists and was examined by SPSS software. Pearson's test results show that: facilities, accessibility, attractiveness and a mental image of the destination have a positive correlation and in terms of statistics, have a significant correlation with tourists satisfaction, But due to the non-significant of the attraction of destination variable, it was removed from the model. Using path analysis, the direct and indirect effects of the remaining three variables were tested on tourist satisfaction. Results show that facilities, access and image of the destination variables have the greatest impact on tourist satisfaction respectively.