جستجوی مقالات مرتبط با کلیدواژه « involvement » در نشریات گروه « مدیریت »

The aim of the current research is to providing a participatory model for Cognition of issue in public policy (study in the field of protection of citizenship rights). This research is applied in terms of its purpose, in terms of the nature of the research, it is a mixed method and exploratory research, in terms of data collection and descriptive implementation, it is a survey research and in terms of time period, it is cross-sectional. The statistical population of the qualitative part included two parts. The first part included the published scientific works related to the keywords defined regarding the main subject of this research and according to the input criteria and after screening, 65 scientific documents were examined. The second part also included academic and organizational experts according to the research entry criteria, based on the purposeful non-probability sampling method, finally 24 experts were considered according to the principle of saturation. The statistical population in the quantitative part included all the clients to the ministries, organizations and government institutions, the center for public monitoring and the handling of public complaints of the General Inspection Organization, the Islamic Council and the Islamic city and village councils, based on the Cochran formula for unknown communities, the number 385 people were selected as a statistical sample and finally 391 questionnaires were collected that could be used. The sampling method used in this section is a non-probability quota method of a disproportionate type. The data collection tool in the qualitative part was systematic literature review in the first part and semi-structured interviews in the second part. In the quantitative part, there was a questionnaire. It should be noted that the validity and reliability of the tools were confirmed in both qualitative and quantitative sections. In the qualitative part and in the meta-composite part, the Critical Assessment Skills Program (CASP) tool was used for validity and Cohen's kappa was used to measure reliability. In the theme analysis part, Goba and Lincoln's model was used to measure validity and reliability. The method of data analysis in the qualitative section and in the systematic literature review section was meta-composite method and in the interview section, thematic analysis was used, and MAXQDA-V20 software was used for data analysis. In the quantitative part, the analysis included descriptive and inferential statistics (sample t-test and confirmatory factor analysis) which was done through SPSS and SmartPLS software. The findings of this research showed that the model includes 6 dimensions, 20 components and 167 indicators. The identified dimensions and components are: 1) Informing, 2) Involvement, 3) support, 4) Consultation and Survey, 5) Partnership, 6) Citizenship Control and Power. Finally, the validity of this model was examined, which had good validity.

Regardless of studies about participation, theoretical coherence has not been formed and developing an effective theory of participation in public organizations is still a major challenge.This research, by presenting an integrated model of participation, seeks to converge and contribute to managing the affairs of government organizations.This research has been exploratory and descriptive in terms of purpose. At first, 31 people were interveiewed and using qualitative data analysis by MAXQDA software, a visual model was presented.Then the model, evaluated by 250 questionnaires in a public Iranian Company with 545 employees located in Tehran. Reliability of the model confirmed by Cronbach’s alpha (calculated 0.9). As a  result  of  grounded theory process, 1075 concept codes were identified and 13 central categories were obtained. The category of “organizational participation system” selected as a central phenomenon. Its relationship with other categories, explained and an integrated five-part model of  participation presented, which includes: the ultimate cause, actual cause, material cause, formal cause and participation evaluation mechanism.

In today’s competitive environment, the development of new products becomes increasingly vital for firms to gain a competitive advantage. Due to a number of factors such as technological advances, increasing risk in global trades and, most importantly, rapidly changing customer needs and preferences, new product development (NPD) is considered as a complex process in the literature. Firms continually endeavor to find effective ways to cope with the complexity of the NPD process and improve its performance. Lean management practices with the aim of reducing wastes and improving product quality is suggested to be used to enhance the development performance of new products. Following the literature, this research examines the relationships between lean management practices and new products development performance. The literature shows that lean management factors alone are not able to have direct positive effects on the innovative performance of firms. To fill the gap, this study considers continuous improvement as the mediating role of this relationship so that companies can take the advantage of lean management. This study aims to show that lean management is composed of two dimensions inside and outside the organization by examining examples of manufacturing companies in Iran. It also addresses the influence of the components of lean management on NPD performance; continuous improvement can be an important interface in this regard. A review of previous research suggests that, despite the great bulk of research on new product development and lean management separately, the impact of lean management as a set of different dimensions on NPD performance has not been investigated. In other words, many studies in the field consider only one pure dimension (Samson & Terziovski, 1999; Tsai & Hsu, 2014; Felekoglu & Moultrie, 2014), while the methods and different techniques of lean management complement one another and their simultaneous implementation can have a positive effect on NPD. Instead of targeting a certain level of purity, the philosophy of lean manufacturing focuses on the continuous improvement of processes (Longoni et al., 2013). According to this concept, continuous improvement is one of the key outcomes of lean components. For this reason, this study seeks to measure the impact of lean management on NPD performance with the mediating role of continuous improvement. The data were collected in a survey of 301 Iranian manufacturing firms to test the hypotheses by structural equation modeling. Personal hardcopy questionnaires were distributed among those companies that had more than three years of product development activities as well as more than 20 employees. As a result, 800 manufacturing companies were recognized to participate in the survey. It is worth noting that the questionnaires were completed by executives (such as CEOs, production managers, marketing managers, sales managers, and sales research and development authorities) or their deputies. Finally, 301 acceptable and valid questionnaires were collected. There was a response rate of 37.6%. Prior to testing the hypotheses using structural equation modeling through Lisrel the 8.8 software, the questionnaire items taken from valid English research works were translated once from English to Persian and again from Persian to English, and their original copy was compared  to ensure the correct translation and transfer of the content (Tsai & Hsu, 2014; Yang et al., 2011). In order to confirm the validity of the content and the form, the questionnaires were distributed among seven experienced faculty members in the fields of innovation and business to express their expert opinions on them. The findings show that lean management (including total quality management, cross-functional teams, customer participation) has a positive impact on the new product development performance, financially and non-financially, through continuous improvement. Moreover, regarding the dimensions of lean management, while cross-functional team and customer involvement are found to have positive impacts on NPD performance, the relationships between supplier and employee involvement and NPD performance did not attain significant levels. According to the research results, beyond external factors, there are factors such as total quality management and the formation of cross functional teams that are able to integrate scattered knowledge in an organization and extend it to improve the organization’s innovation. In fact, cross-functional teams and total quality management enable people from diverse areas within the organization or even between organizations to exchange information, develop new ideas, and solve complex problems. By contrast, in terms of the external factors, managers in a business environment like Iran should focus on customer participation, not suppliers. The results show that companies cannot expect positive results in Iran by strengthening inter-organizational partnership (such as partnership with suppliers). The weakness of supply chains and the lack of sufficient information are some of the factors that hinder the acquisition of knowledge in this way. According to the results, with the participation of customers, companies come closer to the demands of customers, and this can be very critical to the sales and satisfaction of new products.

Corporate social responsibility (CSR) includes the activities that a business conducts to affect society and/or the environment positively. Some scholars have pointed out the need for additional research regarding the additional potential positive social-based outcomes of CSR in the hospitality industry. Furthermore, management scholars argue that the interaction between the individual and organizational identification is iterative, whereas the individual's identity becomes intertwined with that of the organization. Also, the successful operation of a company is highly dependent on the attitudes and behavior of its staff. An important staff attitude for the success of a business is job involvement, which refers to the psychological bonds or personal identification that employees perceive regarding their jobs. Job involvement is considered one of the key factors affecting the quality of both individual and organizational outcomes. On the other hand, perceived organizational support refers to the employees’ overall beliefs about whether their organizations are ready to reward them for enhanced performance and care for their socio-emotional needs. Perceived organizational support also acts as an assurance that the organization will provide aid when needed. Thus, the purpose of this study was to investigate the effect of corporate social efforts on identification and involvement of hotels’ employees with the moderating role of organizational suppor.

This research was a descriptive and applied survey that all of the 5 star hotels of Tehran consisted of its statistical population, and 384 employees were selected for the research sample according to convenient sampling. Research data were collected using questionnaires: Park and Levy (2014)’s corporate social responsibility questionnaire, Meal and Tetrick (1992)’s identification questionnaire, Kanungo (1982)’s job involvement questionnaire, and Eisenberger et al. (1986)’s perceived organizational support questionnaire, and were analyzed according to structural equation modeling.

Findings show the positive effect of corporate social responsibility efforts on the identification and involvement of hotel employees. Also, data analysis confirmed that perceived organizational support positively moderates the relationship between corporate social responsibility and employees` identification and job involvement. Also, descriptive analysis of the main variables of the research, i.e., corporate social responsibility, job involvement, identification, and perceived organizational support, shows that the mentioned variables were at a higher level in the organizations studied in the present study average.

It can be said that corporate social responsibility efforts have considerable effects on the main work attitudes of hotels’ employees, especially on their identification and involvement. In addition, with the increasing of perceived organizational support, these effects can be increased as well. Future researchers are encouraged to study the consequences and effects of corporate social responsibility in other organizations active in the tourism industry. At the same time, by considering the role of demographic variables, more accurate classification of the impact of organizational social responsibility on the attitudes of hotel employees can be achieved. On the other hand, in addition to employee identification and job involvement, the effects of organizational social responsibility on different work attitudes such as organizational commitment and job satisfaction can be studied. In addition, there are other variables such as support of supervisors and colleagues, organizational trust, and group dynamics that can moderate the impact of organizational social responsibility on work attitudes in addition to perceiving organizational support.

Dress as one of non-verbal communication tools defines underlying aspects of communication such as purpose, formality, personal characteristics and the context of communication so in service based organizations that nature of communication between organization and customer is human communication, dress is considered more important indicator in forming customers perceptions so this study aims to investigate the impact of service contact personnel dress on service quality expectations and purchase intention considering the moderating role of involvement and customer gender. Form methodology point of view, this study is considerd a descriptive survey and form objective point of view is a founctional study in the context of banking industry. Data collection was done by using standard questionnaire and photos of service contact personnel dress in appropriate and inappropriate arrangements and by involvement scenarios. The statistic population consists of Melat bank customers in Tehran.138 valid questionnaires were collected out of 200 questionnaireswhich were selected based on KOKRAN Formula and had acceptable validity based on experts opinion. Findings indicate meaningful and positive impact of appropriate dress on service quality expectations and purchase intention which is more intensive in low involvement and among women.

Today, it is very important to have loyal customers and even fans of a brand that, even at the time of crisis, support the brand and improve the brand image in the minds of other people. Due to the increasing number of social media users who are the potential customers of businesses, and as Instagram is one of the most popular and widely used social networks for businesses, especially in Iran, the present research has investigated the brand engagement in the self-concept of Instagram social media users of beauty service brands. Based on the visual capabilities of Instagram, this industry is one of the fast growing and popular industry on Instagram network.This applied research is a descriptive survey. The statistical population of the study consisted of Instagram social media users amongwhich 280 people were selected using non-probability convenience sampling method. Data analysis performed by structural equation modeling. The results showed that the development of brand engagement in customers' self-concept creates brand support for business owners and leads to the loyalty of that brand. Therefore, it is recommended that business owners develop their brands, especially in the context of widely used and influential social networks such as Instagram, according to the internal and psychological characteristics of consumers, so that they can benefit from the financial and non-financial benefits of these networks.

The purpose of this study was to determine the causal relationships between Involvement and behavioral intentions of sport event tourists considering the role of mediator of destination image and satisfaction as well as the moderating effect of travel companions. The present study is applied regarding purpose and descriptive-survey, based on the method of collecting the data. The statistical population was included non-Tehranian tourists present in the derby between Esteghlal and Persepolis. The sampling method was selected based on PASS software (382) using stratified random sampling, and they were also analyzed using Smart PLS 3 software. The questionnaire’s validity and reliability were confirmed by experts and Related statistical tests. The results of data analysis showed that involvement of sports event tourists did not directly affect on their behavioral intention, but indirectly, considering the destination image and satisfaction of tourists, this effect was reported as a significant full mediator. Additionally, travel companions as a moderator of the severity of the relationship between the destination image and the sports tourists' satisfaction significantly affected. Therefore, to the authorities of the sports event organizer could point out that in order to influence and direction the behavioral intention of sports tourists in order to strengthen the strategy of absorbing and retaining them, more than just the past to consider on the destination features (Sanitary - welfare facilities, attractions and aesthetic features around the event, provide a safe environment for attendance) and psychological aspects of sports event tourists.

 In the event of continued failure to pay attention to domestic products, there will be irreparable damage to the economic structure of the country. Accordingly, the country undoubtedly needs an increase in the tendency among the people to use Iranian goods, which will lead to the growth of domestic industries, the decline of unemployment and, ultimately, the increase of national production. In this regard, the present research tries to focus on two mediating variables of attitudes and mental conflicts, beyond the socio-economic variables studied in other researches and to identify a distinct set of effective variables on consumers’ inclination to buy Iranian goods.   This is a descriptive-survey research and is applied in nature. The statistical population of the present study consists of Yazd University students from which 370 people were randomly selected as the sample. The data collection tool is a standard questionnaire. In this research, the researchers seek to examine the product / markets in the domestic market with similar international counterparts. Therefore, we did not consider only a single product / market. PLS2 and SPSS (version 21) software have been used for data analysis.   The findings of the research indicate that the three variables of perceived value, patriotism and consumer trust have a significantly positive effect on consumers’ mental conflict with the consumption of Iranian goods, but the two variables of global openness and perceived risk have a significantly negative effect on that. We can also confirm the significantly positive effects of the two variables of perceived value and patriotism as well as the significantly negative effect of two variables of global openness and perceived risk on consumers’ attitudes toward consumption of Iranian products. Moreover, consumers’ attitudes and consumers’ mental conflicts are shown to have a significantly positive effect on consumers’ willingness to buy and use Iranian goods.  One of the most powerful strategies to penetrate into a new market is the supply of superior quality products with lower prices. The price advantage will immediately attract the customers’ attention, and those who buy the product will be affected by its quality. Consumers’ beliefs about what's going to happen in the future are one of the key determinants of consumer trust, which reflects consumer optimism or pessimism towards their future. When the consumer is optimistic about his future, he is more closely connected himself to the consumption of Iranian goods and is more involved with these products and commodities. People with higher global openness have higher expectations from Iranian products and because these expectations have not been satisfactorily fulfilled; as a result, no positive attitude has been formed. The consumer will only be willing to buy our product if we can provide a unique competitive advantage over other competitors. Promotional strategies should be implemented intelligently and in line with the product life cycle, promotional strategies of other competitors, the relative advantage of our product, and the target market. Emphasis on patriotism will not be effective without regard to other factors affecting consumers’ attitudes. Obviously, when the consumer has a positive attitude towards Iranian goods and his mental conflict with these commodities is at a level that gives rise to gaining information about these products, such motivational states will trigger behaviors and the intention to purchase will be formed.

Consumer -brand engagement is a new concept in marketing literature that has attracted increasing attention of academics and researchers. The impact of consumers’ engagement with a specific brand on corporate performance is the factor that has caused this concept to receive increasing attention in recent years. The present study is an attempt to investigate the effect of subjective drivers (involvement, brand jealousy, brand love), social drivers (social identity, social norms) and behavioral drivers (brand usage experience, functional benefits) on Consumer -brand engagement according to the nature of goods. The research methodology is applied in terms of objectives, and descriptive in terms of nature. The population of the study consisted of customers of Apple and Samsung brands in Tehran. 334 questionnaires were filled by the customers. Structural equation modeling and subgroup correlation test were used to analyze the data. AMOS and SPSS software were used to analyze the data. The results showed that the subjective, social and behavioral drivers have a positive effect on consumer brand engagement. The results also showed that the relationship between brand jealousy and consumer brand engagement is stronger for Hedonic goods. Finally, the research results showed that consumer brand engagement has a positive and significant effect on satisfaction, loyalty, word of mouth and customer confidence.

Events are the attraction of destinations and one of the most important key marketing propositions in promoting places to attract an increasing number of tourists. Therefore, the purpose of this study was to determine the causal relations motivations and satisfaction of Sports Event Tourists with mediating role of Involvement. The present study method was descriptive - survey. The statistical population was included non-Tehranian tourists present in the return derby between Esteghlal and Persepolis. The sampling method was selected based on PASS software (382) using stratified random sampling, and they were also analyzed using Smart PLS 3 software. According to the findings of the research based on the direct, indirect, and significant effects of research variables, it is suggested to the sports event organizers that special attention should be paid to the psychological aspects of tourists in order to maintain and attract event tourists because their satisfaction depends to a great extent on these factors.

Job burn-out is an issue not only relates to the staff mental health, but also to their productivity. Therefore, considering the importance of the issue, this study compared the performance of the Sepah Bank personnel based on their job burn-out in 2014. The research method was descriptive-survey. The population of the research included all the staff in Sepah Bank branches in Tabriz, out of which using Morgan's table 222 people (32 female and 190 male) were chosen as the sample size. To gather the data two questionnaires (Paterson's job performance and Maslach standard) were used. The results showed that the staff job performance regarding emotional exhaustion, and intensity of the work and personality metamorphosis, the amount of their involvement and their academic level were different.

this paper explores the relationship between cognitive dissonance and Product Involvement. This project is a descriptive- mensurable research. The statistical population of this project includes all students of Isfahan University in 2012-2013, and the sample volume was determined through Cochran Formula (354); and they were selected via stratified random sampling method. Data was collected through questionnaire in which cognitive dissonance was taken from Sweeney et al (2000) and product involvement from Mcquarrie (1992). Information obtained from the completed questionnaire were analyzed through SPSS21 and AMOS21 software. Results show that Product involvement is inversely related to cognitive dissonance. This correlation indicates that a consumer doesn‟t feel an after purchase cognitive dissonance if he is highly involved in the purchase decision.

The research was done to “recognize organizational culture based on Denison Model”. This is a practical research in theoretical view and has descriptive-comparative method. The main instrument for data collection is the standard questionnaire of organizational culture by Denison (2000) that measure four variables such as involvement in work, adaptability, mission and consistency. The statistical society includes 60 people from TINA factory employees and the samples were them, totally. Data analyzed by SPSS software and coefficient of variation method. Results showed that all dimensions and components for TINA factory were below average and inappropriate. Although the best state belongs to adaptability culture whereas the mission culture has the worst state.

Nowadays، increasing competition in supplying and complexity of products caused information asymmetry between buyers and manufacturers that will eventually lead to adverse selection by purchasers. Thus، the role of external signals that are independent of the actual features of products become more important in quality perception and purchase intention of consumers. In this study، the effect of external signal (price، brand، Store brand، advertising، packaging، country of origin، friends، previous experience، price discounts، ranked brand، product physical & warranty) on quality perception and purchase intention of high involvement products (laptop case study) have been investigated. Data analysis has been done by use of SMARTPLS software. A questionnaire was collected data. The results showed the price، brand، freinds، ranked brand، previous experience، warranty and ingredients can affect the laptop perceived quality. Also، price، brand، country of origin، friends، previous experience، ranked brand and warranty influence the intention to buy a laptop

The aim of this study was to analyze the factors influencing behavioral intentions of tourists, including self concept- destination personality congruity and tourist involvement, satisfaction and experience. Research population is infinite which contains domestic tourists who have visited Isfahan during the summer 2013. To confirm face validity of instrument, experts’ and respondents’ advice were collected. In addition Cronbach's Alpha coefficient of questionnaire was estimated and approved reliability of questionnaire. By the method of randomly available sampling, 390 questionnaires were distributed and 360 ones were collected. Finally collected data were analyzed through Partial Least Squares Method as a method of Structural Equation Modeling. For this purpose, SPSS20 and PLS2 have been used. Results show that self concept-destination personality congruity influence tourist satisfaction, experience and behavioral intention and The other hand experience has an impact on tourist's satisfaction.It was also proved that involvement moderates the impact of self concept-destination personality congruity on behavioral intentions.

This research is to examine the relationship between corporate organizational culture and financial performance in Iranian ICT Ministry-affiliated corporations. Denison''s questionnaire was used to measure organizational culture while four indicators namely Return on Assets، Return on Sales، Return on Owner''s Equity Ratio and Operating Expenses/Operating Income Ratio were employed in assessing financial statements of the corporations concerned in order to measure the financial performance. Interrelationship between four cultural traits (including Involvement، Consistency، Mission and Adaptability) and corporate financial performance were analyzed through Pearson''s correlations coefficient. The results illustrate significant positive correlation between each any of the four cultural traits and Return on Assets، Return on Sales، Return on Owner''s Equity Ratio while there is a significant negative relationship between any of the four traits and Operating Expenses/Operating Income Ratio. Hence the results indicate a relationship between organizational culture and corporate organizational financial performance.

Organizations such as police that undertakes the establishment of security and order in community for fulfillment of its critical and significant role needs the cooperation and the trust of different groups in community specially students because the closeness of students to police can enhance trust in police organization success. Without trust of different groups including students which have more significant role in community developments the police organization will lose its effectiveness because without trust police organization cannot achieve its objectives. This research is intended to analyze the relation between student's social capital and the extent of trust in police. The sample is selected among Dehloran province and a questionnaire proportionate to hypotheses and research type was created and used by researcher. Pearson correlation coefficients and linear regression were used to test the hypothesis. The results indicated that there is a meaningful relation between the student's civil involvements and the extent of trust in police. In other word the more students social capital the more the extent of students trust in police will be.

Denison organization culture survey functions as a device for Collecting information and enables managers firstly to compare different sections and workgroups with each other, secondly, to prioritize problems, and thirdly, to identify employee's perceptions and expectations in order to bridge the gap between the present condition and the optimal condition. In this research, in order to get familiar with the organizational culture of Polynar Company, Denison Model, which is relatively newer and more complete, has been used. This model, which has been designed by Daniel Denison following his voluminous studies, evaluates organizational culture based on four dimensions, i.e., involvement, consistency, adaptability, and mission. In order to assess each of the four mentioned dimensions, three indices have been defined. In order to collect data, a questionnaire was used. After specifying the statistical population and selecting the sample, the questionnaire was distributed among three departments- administrative, operation, and quality control. Finally, after collecting and analyzing the obtained data, the profile of the organizational culture of Polynar Company was drawn based on Denison Model, which illustrates the cultural situation of the company. According to the model, Polynar Company stands at an average or higher than average level in all the four dimensions. However, it requires improvement regarding some indices such as coordination and integrity, objectives and goals, customer orientation and expansion of capabilities.

One of the basic concepts that is considered in consumer behavior is the consumer information process. It includes three factors: perception, involvement and memory. In this research, the relationship between involvement and product knowledge is considered which is kept in long-term memory with attention to moderator variable of the product type. The relationship between involvement, objective knowledge, and subjective knowledge of utilitarian and hedonic products is considered. The results show that involvement represents and affects changes in knowledge, but this effect is different for various products and types of knowledge.